Administrative Assistant and Operations Specialist

Maria DelleGrazie

347-***-****, **********@*****.***

Gilbert, Arizona

Skills and Competencies

Administrative Operations and Support

Calendar Management

Travel Coordination and Reimbursement

Meeting Scheduling and Coordination

Special Projects

Microsoft Office Suite (Outlook, Word and Excel)

Email management and Inbox Organization

Customer Service

Professional Experience

3/2020 to Present – Cal-Am Properties

Administrative Assistant to Property Manager

Provide administrative support for the property manager by managing day-to-day operations

Coordinate complex travel arrangements

Process invoices into Yardi system for vendor payments

Ensures confidentiality and controls access to sensitive information, such as staff personnel files

Performs administrative duties associated with scheduling and coordinating meetings

Arranges with vendors for services, prepares agendas, gathers and organizes supporting information, and oversees production and distribution of related materials

Assists in budget preparation by gathering historical data in a limited area, such as materials and supplies or salaries

Tracks and monitors assigned budget expenditures and reports on variances

Coordinates preparation, development and production of major documents, such as proposals and manuscripts

Implements changes or enhancements to procedures to improve productivity, efficiency and service.

Schedules, assigns and prioritizes workloads by setting appropriate deadlines

Performs other related duties as assigned and requested

Notary Public for the State of Arizona

4/2018 – 2/2020 - Sunland Village Community Association HOA – Office Assistant

Regulated procedures for violations in the community

Facilitate Architectural Committee meetings on a weekly basis

Supported the reception desk and dealt with the public on an everyday basis

Organized meetings, appointments, and calendars

Answered and directed phone calls, responded to emails, and collected and mailed correspondence

Developed and maintained a filing system, copying and storing important documents, and recording expenses

Maintained an inventory of office supplies, anticipating supply needs, and ordering and delivering supplies

Assisted in the preparation of regularly scheduled reports.

Greeted visitors to the office

Produced and distributed correspondence memos, letters, faxes, and forms 4/2016-11/2017 - Operation: White Glove Cleaning Services - Arizona Owner and Operator

Strong organizational and multi-tasking skills, as well as superior time and resource management capabilities. Reliable and responsible with a positive attitude

I kept in touch with my customers, solving customer issues

Implemented marketing strategies

Handled tax returns and payroll

Networked with suppliers

Identified new business development opportunities

Customer oriented

Exceptional communicator

Maintained 6-10 accounts

Motivated my employees and inspected their work

Hired and trained staff

4/2013 – 10/2014 - Classic Party Rentals - Inglewood, California Executive Assistant

Organized schedules to maximize productivity and minimize conflicts. This includes scheduling meetings, conferences, and travel plans

Planned and organized travel, both domestically and internationally

Coordinated various areas which included managing record keeping, interacting with clients, and ordering supplies

Compiled expense reports

Handled memos, reports, invoices, and related documents

Screened visitors to the executive's office

Directed phone calls to the executive's office

Handled confidential information with a proven track record of trustworthiness 10/2000 – 12/2012 - KPMG LLP - Montvale, NJ

Executive Administrative Assistant to Principal of firm and to the Ethics and Compliance Group

Ensured that monthly meetings and other meetings are confirmed and set up

Ensured that all meeting requirements are defined and met (location, supplies, equipment, meals and refreshments)

Ensured that time reports are collected, approved, scanned and saved into DRMS and sent to appropriate location

Assisted partner with travel arrangements and schedule

Assisted with correspondence preparation and mailing

Assisted with budget and payment of invoices

Education

Graduate of Franklin Delano Roosevelt High School - Brooklyn, NY REFERENCES

Available upon request.

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