During my time at Arsenal, my responsibilities included assisting customers, making sure their needs were well acquired for and providing them with the correct customer service ensuring they have had a pleasant experience . Restocked merchandise, maintaining a clean and organised store,processing transactions (card and cash) .My responsibilities have allowed me to work independently, multitask successfully and ensure an enjoyable service .

Cannons, Fish & Chips

August 2023-April 2024

Hospitality:

During my time at cannons, I was able to take customers orders and provide them with their correct order making their experience stress free and enjoyable . I served customers with the appropriate service whilst handling customer inquiries and resolved issues. I used my skills to collaborate with team members to maintain smooth dining experiences. River island (temp)

April 2024- currently :

Retail: whilst at river island,i assist customers in finding products and providing personalized recommendations. I also restock merchandise to ensure shelves and racks are well-stocked and organized . Maintaining a clean and tidy shop floor . Processing transactions accurately and efficiently using the store's POS system. Providing exceptional customer service by addressing inquiries and resolving any issues.Collaborating with team members to ensure smooth store operations.participating in inventory management and stock replenishment.

Whilst contributing to visual merchandising efforts to create an attractive and appealing store layout.

Dentons (work experience)

April 2021

I successfully helped to work with clients to help them accomplish their vision. Whilst collaborating with my colleagues to provide adequate aid and support to all clientele under pressure and time limitations . EDUCATION

SKILLS

Determined

Clear communication

Team collaboration

Attention to detail

Ability to work in fast paced

environment

AWARDS

2nd place international

netball

1st place league awards

netball

Qualified sports leadership

(SLQ level 1)

LANGUAGES

Languages:

Minimal understanding of

French

Fluent in polish

Intermediate understanding

of Portuguese

Fluent in English

Winchmore school — GCSES

SEPTEMBER 2018-MAY 2023

History-7

English language-6

English literature -7

Mathematics -5

Winchmore school — ALEVELS

SEPTEMBER 2023

Predicted grades*

Law-B

English language-B

History-B

PROJECTS

Currently learning Bulgarian

Involved in law mooting

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