Verna Jackson
Conway, AR *****
**********@*****.***
Professional Summary
Reliable and hard-working service assistant committed to getting each job done as quickly and efficiently and safely as possible
Willing to relocate to: Conway, AR
Work Experience
Data Entry Specialist
TriTechne-Conway, AR
March 2022 to Present
My position consists of working with different programs to input data into different databases. Extensive data entry into Excel, Adobe, and Spida pro programs Supervisor/Manager
Elite Services USA-Menifee, AR
April 2019 to Present
I maintain a clean and safe environment for an industrial plant. I also keep track of inventory of chemicals and other supplies. I also meet with upper management on a monthly basis for ways of improvement on site.
Service Assistant
University of Central Arkansas-Conway, AR
September 2012 to May 2018
I made sure there was a safe and clean environment in the administration building. Consistently and effectively maintained professionalism by attending to the needs of others. I completed years of diversity and safety training.
Front Desk Clerk
Foam products-Conway, AR
May 2010 to July 2012
Answered an average of 10/15 calls per day by addressing customer inquiries and providing new product information. Maintained inventory and accurately explained details of products to customers and vendors Service Assistant
Education
Business administration (Associate)
American InterContinental University-Online-Remote February 2020 to Present
Upper secondary education
Bachelor's degree
Some college
Skills
Working with geriatric patients Office management Data entry Productivity software Vendor management Database systems Perforce Google Suite Power Pivot Legal administrative experience Computer operation Budgeting CRM software Cashier AI Organizational skills Accounting HIPAA Outpatient Hotel housekeeping management Medical terminology Document management Grammar Experience Promoting bank products Basic math Office supply management Banking HR department experience Insurance verification Fair Housing regulations Clerical Experience Construction administrative experience Invoice data entry Paychex Client services ArcGIS Interpersonal skills Computer skills Contracts Microsoft Excel Schedule management Customer issue escalation Healthcare support Supervising Experience Typing Document management systems Adobe Acrobat Administrative Experience Quality inspection Retail sales Microsoft Office Adaptability Human resources Live chat Analysis skills Handling customer inquiries Project management Regulatory compliance management Payroll record maintenance Vendor data entry Office record organization Phone call management OSHA Microsoft 365 support Public permitting Financial analysis Construction permits Personal assistant experience Microsoft Powerpoint Inpatient Technical Proficiency Crew management Math Windows Data management User support Power BI Financial software Customer service Financial services Hospitality Intuit Production planning Conflict management Inventory Salesforce LAN Microsoft Outlook Manufacturing facility Accounting systems Financial concepts Communication skills Microsoft Project POS systems Project coordination Retail sales transactions Manufacturing Negotiation QuickBooks Filing Customer communication Attention to detail NetDocuments Laundry Square (POS) Process improvement Printer (troubleshooting support) Computer science Proofreading Expense management Customer inquiry handling Accounts payable Safety data sheets (SDS) Pricing Sanitizing cleaning technique Email marketing Cleaning Experience Office Experience Payroll Google Drive Warehouse experience NetSuite Mobile devices Regulatory compliance Data collection ICD-10 Appointment scheduling Dispatching Technical support SharePoint Time Management Word processing Workday Logistics order management Microsoft Access Macros Spreadsheets Pricing analysis within hospitality industry Writing skills Balancing cash drawers Outbound calling Inventory records Microsoft Outlook Calendar Wage calculation Tax experience Phone communication Inventory management Hotel housekeeping - Hotel housekeeping experience (6–10 years) Recruiting Employment & labor law Bookkeeping Google Docs Microsoft Word Freight Excel Data analysis skills macOS Software troubleshooting QuickBooks Online IT Sweeping Research Account management HRIS DocuSign Account analysis Teamwork 10 key typing Adult education Client relationship management Wiping cleaning technique Office activity coordination Project management software Data entry in Excel Remote work experience Written communication Phone Etiquette Bank reconciliation data entry Administrative tasks Customer support Cash register Clerical experience Project timeline management CPT coding Digital transformation Languages
• English
Certifications and Licenses
Driver's License
April 2019 to July 2024
RHIT
Certified Coding Specialist
Certified Professional Coder