Commercial Coordinator - Facilities & Procurement Specialist

VALERIE SERURUBELE TSUPANE

Orlando West, Soweto, South Africa

Phone: +27-81-773-****

Email: *********@*****.***

PROFESSIONAL SUMMARY

Experienced Commercial Coordinator and Administrative Professional with over 10 years of experience in facilities management, procurement support, supplier administration, and front-office operations. Proven ability to manage preventative maintenance schedules, process purchase requisitions and orders in SAP, compile operational reports, and support cross-functional teams. Highly organised, detail-oriented, and dependable, with a strong customer service focus and the ability to perform effectively in high-pressure environments.

CORE SKILLS

Preventative Maintenance Scheduling (SLA Compliance)

Procurement Administration (Requisitions & Purchase Orders)

SAP System (Supplier, Pricing & Stock Data)

Supplier & Vendor Coordination

Facilities & Operations Support

Customer Service & Issue Resolution

Report Compilation (Daily, Weekly & Monthly)

Data Capturing & Document Control

Meeting Coordination & Venue Bookings

Reception & Switchboard Operations

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Multitasking, Planning & Time Management

PROFESSIONAL EXPERIENCE

Commercial Coordinator

Bidvest Facilities Management Sep 2023 – Mar 2025 - Maintained preventative maintenance schedules in line with SLAs for equipment and services. - Processed purchase requisitions and purchase orders with accurate expense coding. - Coordinated technical teams and external service providers to ensure timely task completion. - Managed and resolved daily client and internal service requests and complaints. - Built and maintained strong relationships with internal stakeholders and external customers. - Compiled and submitted weekly and monthly operational reports. - Attended client and supplier meetings and ensured accurate document filing and record keeping.

Supplier Administrator

UPD Pharmaceutical Sep 2022 – Aug 2023 - Supported buyers with order processing, supplier documentation, and stock updates. - Uploaded pricing, reduction claims, and alternative medication information into SAP. - Prepared and distributed daily, weekly, and monthly supply chain reports.

Receptionist / Switchboard Operator

UPD Pharmaceutical Apr 2022 – Aug 2022 - Managed high-volume inbound calls and directed queries efficiently. - Welcomed visitors and maintained a professional front-office environment.

Commercial Coordinator (Nike Stadium Contract)

Bidvest Facilities Management Sep 2018 – Mar 2020 - Managed preventative maintenance schedules and procurement-related activities. - Coordinated meetings, venue bookings, and report preparation. - Responded to client requests and ensured accurate administrative support. - Maintained structured filing systems and documentation control.

Receptionist

Bidvest Facilities Management (Nike Stadium Contract) Apr 2017 – Aug 2018 - Operated switchboard and managed venue bookings. - Welcomed, assisted, and directed visitors and contractors.

Administrative Assistant

Godisanang Recruitment Agency Jan 2013 – Mar 2017 - Performed data capturing, document preparation, and filing. - Scheduled meetings and supported daily office administration.

Administrative Assistant

DHL (Client via Godisanang Recruitment Agency) - Matched invoices to waybills and verified documentation accuracy. - Captured and stored records on internal systems.

Receptionist

Adcock Ingram Pharmaceutical & Aspen Pharmaceutical (Clients via Godisanang Recruitment Agency) - Managed front-desk operations and incoming calls. - Ensured professional visitor management and customer service.

EDUCATION & TRAINING

Matric CJB Secondary School 2004

Computer Course Wits 2007

MS Word, Excel, PowerPoint, Outlook

Call Centre Course Corner Stone 2007

Inbound & Outbound Calls, MS Office Applications

Labour Relations Training (Commercial Coordinator Role)

SAP Training – “At Your Service”

PROFESSIONAL ATTRIBUTES

Detail-oriented and highly organised

Strong communication and interpersonal skills

Self-motivated and reliable

Adaptable team player with the ability to work independently

Able to prioritise tasks and multitask under pressure

REFERENCES

Available on request

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