Customer-Focused Service Professional with Leadership Experience

ALISHA SETH

Dauphin, Manitoba, Canada 204-***-**** *************@******.***

PROFESSIONAL SUMMARY

Customer-focused professional with over four years of experience in customer service, reception, childcare assistance, and food service. Strong ability to manage front desk operations, supervise staff, and provide excellent service in fast-paced environments. Organized, dependable, and a clear communicator with basic computer skills.

EDUCATION

• Bachelor’s Degree in Education

• Computer Diploma – 3 Years

• Diploma in Food Service Management – 6 Months

WORK EXPERIENCE

Receptionist & Childcare Assistant – Hospital (1 Year)

• Managed front desk operations and assisted patients

• Scheduled appointments and handled inquiries

• Provided childcare supervision and daily support Customer Service Associate / Supervisor – Dairy Queen (3 Years)

• Supervised staff shifts and store operations

• Provided high-quality customer service

• Handled cash and electronic transactions accurately

• Trained new employees and managed scheduling

• Maintained cleanliness and food safety standards SKILLS

• Customer Service & Client Support

• Team Supervision & Leadership

• Reception & Front Desk Operations

• Childcare Assistance

• Food Safety & Hygiene Practices

• Basic Computer Skills

• Communication & Teamwork

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