System Engineer with 15+ Years in Hardware and SI

Mara P. Pheng

*** ********* *****, *********, ** 30253 (770) - 310 - 2316 *********@*****.***

OBJECTIVE

15+ years of experience supporting complex hardware and software systems. Expert in high-speed digital testing, system troubleshooting, ESS/ATP testing, and cross-functional engineering support. Proven ability to diagnose root cause issues, support R&D and manufacturing, and mentor technicians and engineers.

TECHNICAL SKILLS

Hardware & Test Equipment

●Teledyne High-Resolution Oscilloscopes

●Tektronix Oscilloscopes (1 GHz–16 GHz)

●Rohde & Schwarz Spectrum Analyzers (up to 40 GHz)

●Signal Generators, Frequency Counters, DMMs

●Programmable AC Sources (61509)

●DC Electronic Loads

●Network Equipment: Switches, Routers, Hubs (Cisco)

●Environmental & Test Chambers

CORE SKILLS & EXPERTISE

●Hardware & System Engineering

●High-Speed Signal Integrity Analysis

●ESS, ATP & Regression Testing

●FPGA, PCIe, Ethernet PHY Debug

●Root Cause & Failure Analysis

●Test Rig & Lab Setup

●Manufacturing & Field Support

●Cross-Functional Collaboration

EXPERIENCE

Curtiss-Wright Defense Solutions Jul 2017 - Present

Technical Support and Sr. Engineering Tech. Ashburn, VA

●Execute daily engineering tasks assigned by Principal Engineers via JIRA and email, supporting R&D lab operations.

●Perform hardware modifications, ECNs, and test rig builds; install and configure software for JTAG and lab testing. ● Troubleshoot complex hardware and software issues involving Xilinx FPGAs, PCIe data paths, Ethernet PHYs, CPU ICs, and power sequencing.

●Measure and validate UUT impedance, continuity, resistance, current, voltage, and signal integrity per design schematics.

●Capture and analyze test data, test logs, high-speed signals data, clocks, frequency, Power spike, noise, jitter, using oscilloscopes and spectrum/signal analyzers.

●Conduct root cause and failure analysis; document findings and collaborate with design engineers on corrective actions.

●Execute ESS, ATP, regression, and redundant power cycle testing.

●Ensure test equipment calibration and compliance.

●Support manufacturing, field service engineers, and train production technicians on troubleshooting and UUT assembly.

The Weather Channel Feb 2011 - Feb 2017

System Engineer Atlanta, GA

●Provided engineering support to software development teams for new product development and system upgrades. ● Installed, configured, and maintained Windows Server 2012/R2, Active Directory, DNS, DHCP, NLB Clusters, and SNMP monitoring systems.

●Diagnosed and resolved complex hardware and software issues; performed root cause analysis and solution implementation.

●Monitored enterprise systems using SNMP, WMI, IPv4, FTP, TCP/IP, DNS, and DHCP.

●Supported over 2,000 end users across enterprise desktop and application environments.

●Tested and troubleshot IP video switches, routers, and video servers.

●Developed and executed test assessments, test cases, and monitoring plans.

●Modified legacy systems, assisted with new product development, and upgraded hardware and software platforms.

●Collaborated with engineers on process changes, ECNs, and documentation updates.

●Conducted quarterly physical inventory and supported fixed asset audits and purchase order management.

EDUCATION

Georgia State University Atlanta, GA Jan 1996 - Dec 2001

●Bachelor of Science in Computer Science

●Minor: Computer Information Systems

Quinsigamond Community College Worcester, MA Sep 1990 - Dec 1993

●Associate of Science in Electronic Engineering

Software & Tools

●JIRA, Agile, SAP

●LabVIEW

●PowerShell & Linux Command Line

●Tcl Scripting

●Wireshark, FileZilla

●Altium PCB Designer/Browser

●Mentor PCB Browser

●Fusion 360

●Other applications may required as need

CERTIFICATIONS

●IPC-A-610

●IPC-J-STD-006

●IPC-7711/7721

●ISO 9001

●Microsoft Windows 10 Embedded

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