Finance & Administrative Operations Specialist

Bruna Tavares

Huntington Beach, CA, United States *********@*****.*** 951-***-**** in/brunadowling

SUMMARY

Trilingual Business and Finance Professional with expertise in operations, financial management, and compliance. Proven track record in streamlining procedures, managing complex scheduling, and delivering measurable results in retail and automotive sectors. Strong communicator skilled in client relations and operational efficiency. EXPERIENCE

Finance Manager & Title Clerk

UPICK Motors Dec 2024 - Jun 2025, Stanton, CA

• Structured and closed over 200 high-value finance deals, significantly boosting revenue per transaction.

• Managed all DMV-related processes, ensuring 100% compliance and timely title transfers.

• Negotiated with multiple lenders to secure competitive rates and improve approval rates.

• Resolved delinquent accounts through effective customer communication and payment arrangements.

• Streamlined internal procedures, reducing contract funding delays by over 30%. Audiovisual Production Specialist & Founder

MORFIC Jan 2021 - Dec 2022, São Paulo, Brazil

• Developed and led an audiovisual production company, creating corporate, commercial, and promotional videos.

• Managed production timelines, budgets, and creative teams to ensure high-quality deliverables.

• Led marketing initiatives that increased client acquisition and brand visibility. Operations Manager

Gold and Lux Jan 2020 - Dec 2022, São Paulo, Brazil

• Managed jewelry retail operations, including inventory control, sales strategies, and customer relations.

• Implemented e-commerce and digital marketing strategies, increasing revenue and customer base.

• Oversaw vendor relations and product quality assurance. Route Operations Manager

Green Life Fit Foods Feb 2017 - Dec 2019, Irvine, CA

• Planned and optimized delivery routes to ensure timely and efficient distribution of food orders.

• Collaborated with drivers to communicate routes, schedules, and updates, improving performance.

• Spearheaded successful recruitment efforts, expanding the driver team significantly.

• Conducted driver training sessions, ensuring adherence to standards and safe practices.

• Utilized data analysis to adjust routes and assignments, increasing efficiency.

• Developed strong driver relationships, improving cohesion and retention.

• Contributed to product sales growth through exceptional sales skills. Community Agent

Nova Iguaçu City Hall Jan 2007 - Aug 2013, Rio de Janeiro, Brazil.

• Engaged with community members to understand concerns, needs, and aspirations.

• Employed problem-solving techniques to address community challenges.

• Served as the primary point of contact between residents and local authorities, ensuring clear and effective communication.

• Led projects to improve infrastructure and community services.

• Built networks with local organizations and government stakeholders. EDUCATION

High School

Jose Fonseca • Brazil • 2007

Nurse Technician Program

Nurse Technician Program • 2009

• Half completed.

Business Administration – Executive Education Program Fundação Getulio Vargas (FGV) • São Paulo, Brazil • 2022-2023 SKILLS

Dealership Finance & Compliance (California DMV), Customer Account Management & Payment Negotiations, Title & Registration Processing, Loan Structuring & Lender Relations, Business Development & Client Retention, Project Management & Vendor Coordination Microsoft Office Suite, CRM Systems, Dealertrack, QuickBooks, Digital Marketing Tools Photoshop, CorelDRAW, Canva

Portuguese, English, Spanish

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