Property Manager with Operations Leadership Experience
Resume:
Miriam Molina
Seattle, WA *****
**************@*****.***
Professional Summary
I had work for fast food as a manager I even have experience as a General manager and also have experience as a Relief manager worked in the storage I have a lots experience willing to learn new things and move up
Willing to relocate: Anywhere
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Property Manager
Sales Road Storage-Tacoma, WA
May 2024 to May 2025
Customer Service: Providing excellent customer service, including assisting with tours, answering questions, and resolving issues.
Sales: Renting storage units, selling packing supplies, and promoting other facility services. Financial Management: Collecting payments, processing deposits, and maintaining accurate records. Facility Maintenance: Ensuring the facility is clean, safe, and well-maintained, including conducting daily inspections.
Administrative Tasks: Completing paperwork, filing documents, and managing customer accounts. Staff Supervision: Supervising storage consultants and maintenance workers. Inventory Management: Tracking and managing storage unit availability. Security: Ensuring the security of the facility and its contents. Store Manager
Star Self Storage/ Secure Space Self Storage-Federal Way, WA January 2021 to March 2023
• Manage day-to-day operations at the storage facility, provide stellar customer service which includes inquiries throughout the entire rental process, and will interact with prospective and existing storage customers, manage payments and bank deposits, use and navigate through property management software, follow up with customers and keep office clean and presentable.
• General property maintenance includes cleaning space(s) as vacated, hallways, and grounds as needed. Makes regular assessment of the condition of the property and resolves maintenance and cleaning issues.
• Work with company vendors who will be frequenting the property (maintenance, repair, property improvements).
Assistant Manager
LIFE STORAGE-Burien, WA
September 2020 to October 2020
Job Responsibilities & Requirements:
• Renting storage spaces & selling store merchandise
• Working face-to-face with customers, providing excellent service and build excellent rapport with new and existing customers, while enhancing your customer service and sales skills and experience
• Accepting payments and completing daily bank deposits
• Keeping the property and office clean and tidy, walking around the property performing lock checks and showing the units to customers
• Physical requirements of the job include daily walks of the property, cleaning the units and the property, opening and closing the storage doors (up to 50 lbs), and similar light activities
• Other general office duties
Relief Manager
Public Storage-Seattle, WA
December 2019 to June 2020
Job Description
As a Property Manager, you provide superior customer service and a positive experience to all customers You enjoy providing solutions to customers and selling products and services. You do not mind splitting your time between the office and outdoors to ensure business is running smoothly
• Work independently at multiple locations within your District; spend time both inside and outside our property offices.
• Make sure your customer service skills translate into a positive move-in experience; get customer reviews that will make you proud!
• Recommend storage solutions and assist customers with their storage needs.
• Perform cleaning and maintenance, such as keeping surfaces and high-touch areas clean; sweeping, mopping, picking up trash and wiping windows.
• Make customer calls to answer questions about their account and collect payments.
• Conduct daily physical storage unit inspection; confirm inventory availability and ensure spaces are secure and/or ready to rent.
• Manage, audit, balance cash drawer; prepare and make daily deposits.
• Take pride in the appearance of your property; maintain a clean and debris-free location.
• Sell packing and moving supplies.
• Exceed company goals and expectations at your assigned properties and get rewarded for it! Assistant Manager
KFC/TB-Pasadena, CA
May 2014 to April 2018
Key Responsibilities
• Needs little guidance in solving problems
• Trains on their core position and keeps up to date on their training
• Works hard to achieve goals
• Demonstrates positive energy at all the times
• Works to create a great atmosphere within the restaurant
• Cooperates with fellow team members by helping others when they need it
• Believes in all people by treating others fairly and with respect
• Recognizes others for a job well done
• Demonstrates positive energy at all times
• Organized, detailed and enjoys following standards and guidelines
• Greets each customer with a smile
• Creates a winning experience for every customer
• Knows the restaurant and shift goals, and works to achieve them every day
• Follows food and safety procedures, and reports any issues to the Manager on Duty and/or Restaurant General Manager
Skills
• Restaurant experience
• Kitchen Experience
• Budgeting
• Recruiting
• Shift Management (9 years)
• Microsoft Outlook
• Microsoft Excel (8 years)
• Leadership (10+ years)
• Quick service & fast food restaurant
• Cooking
• Food Safety (8 years)
• Payroll
• Computer skills
• Property management
• Microsoft Word
• Cleaning
• Property maintenance
• POS
• Assistant manager experience
• Serving
• Communication skills
• English Spanish
• Store management
• OneSite
• Inventory Management (8 years)
• Retail Management (8 years)
• Restaurant management
• Customer service
• LIHTC
• Management
• Merchandising (8 years)
• Sales
• English
• Cash register
• Cash handling
• Supervising Experience (8 years)
• Spanish
• Food Preparation
• Organizational skills
• Commercial Cleaning (8 years)
• Yardi
• Sales Management (10+ years)
• Upselling
• Property leasing
• Office Management (8 years)
• Typing
• Microsoft Office
• Retail Sales (8 years)
• Time Management (10+ years)
• Maintenance
• Computer operation
Languages
• Spanish - Fluent
• English - Fluent
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