Data Entry & Administrative Specialist, Remote-ready

HOLLIE J. WOGAN

805-***-**** ***********@*****.*** Springville, CA

Professional Summary

Administrative professional with 7+ years of experience in higher education, nonprofit, and corporate settings. Skilled in program coordination, event management, volunteer engagement, and marketing strategy. Proven track record of streamlining operations, strengthening community partnerships, and delivering inclusive, student-centered service. Proficient in budget management, data reporting, and digital platforms.

Core Skills

Administration & Operations: Scheduling, correspondence, fiscal management, compliance, office management

Program & Event Coordination: Student success programs, workshops, volunteer training, recognition events

Marketing & Communications: Branding, SEO optimization, social media, Google Analytics, KPI reporting

Technical Tools: MS Office Suite, Google Workspace, ProCard, Banner, Qualtrics, CRM systems (Salesforce/other), Canva, Adobe Suite

Professional Experience

Administrative Support Coordinator

College of Engineering, Cal Poly – San Luis Obispo, CA

May 2024 – Present

Serve as first point of contact for students, faculty, staff, and visitors, ensuring a welcoming and efficient advising office.

Coordinate 50+ advising appointments weekly, maintain student records, and prepare materials to support academic advising.

Plan and execute student success workshops and events in collaboration with faculty and staff.

Manage ESS systems, databases, and communications (email, website, and digital platforms).

Process forms, track data, and generate reports to support advising and retention initiatives.

Maintain office operations, including supplies, equipment, and front-desk functions.

Volunteer Engagement Coordinator

Student Affairs, Cal Poly – San Luis Obispo, CA

May 2023 – May 2024

Recruited, trained, and coordinated diverse volunteer groups for university-wide events, increasing participation and retention.

Implemented a volunteer management platform, reducing administrative time by 30% and improving data accuracy.

Partnered with campus stakeholders to align volunteer support with event needs.

Managed monthly ProCard reconciliations and requisitions to ensure fiscal compliance.

Assisted in re-launching student engagement programs, boosting campus and community involvement.

Marketing Concierge

Beach Bum Holiday Rentals & Property Management – Shell Beach, CA

Jan 2022 – Mar 2023

Conducted market and competitor research, providing insights to refine marketing strategies.

Increased property listing engagement by 20% through SEO and branding initiatives.

Developed customer retention campaigns, enhancing repeat bookings.

Produced KPI-driven marketing reports to guide quarterly decision-making.

Escrow Assistant

Placer Title Company – San Luis Obispo, CA

Oct 2020 – Jan 2022

Managed 50+ escrow files monthly, ensuring accuracy and regulatory compliance.

Coordinated with lenders and clients, delivering responsive customer service.

Prepared beneficiary statements, payoff demands, and escrow documentation to support timely closings.

Performed accounting tasks aligned with company and industry standards.

Volunteer Coordinator

Community Action Partnership – San Luis Obispo, CA

Feb 2017 – Oct 2020

Recruited and placed 5,700+ volunteers across 11 counties, driving a 200% increase in engagement.

Designed volunteer recognition programs, improving retention and morale.

Supervised AmeriCorps VIP Fellows and developed volunteer policies.

Coordinated emergency initiatives during COVID-19, including donation drives that tracked $100,000+ in in-kind contributions.

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