Ryjae Brooks
Charlotte, NC *****
***********@*****.***
Professional Summary
My name is Ryjae Brooks I am an enthusiastic, self-motivated, reliable, responsible and hard-working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both and in a team environment as well as using own initiative. I am able to work well under pressure that apply to strict deadlines. I’m very outgoing, friendly, confident, kind, caring, curious, wise, spontaneous, and loving person.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Unlicensed Insurance Agent
TTEC-Remote
November 2024 to Present
We manages insurance company inquiries, resolves service problems, documents customer requests, and finalizes policy adjustments
Unarmed Security Guard
Weatherspoon security-NC
August 2022 to November 2024
Seasonal Tax Associate
TurboTax, Intuit-Remote
January 2024 to April 2024
As a Foundever Customer Service Associate, i answer inbound communications via phone and/or chat to support customers who use Intuit TurboTax, a brand that specializes in digital tax solutions! Education
High school diploma
Central Piedmont Community College - NC
September 2022 to Present
Skills
• Outbound calling (3 years)
• Outside sales
• Customer Service (5 years)
• Microsoft Office
• Direct sales
• Materials handling
• Childcare (3 years)
• Warehouse (2 years)
• Heavy lifting
• Senior care
• Security
• Team management
• Sales (5 years)
• Restaurant experience
• Organizational skills
• Time management
• English
• RF scanner
• Computer skills (4 years)
• Windows
• Home care
Certifications and Licenses
Child Development Associate Certification
October 2023 to October 2028
Childcare Certification
September 2023 to September 2028
QUALIFIED under the North Carolina Child Care Act
First Aid Certification
January 2024 to January 2026
CPR Certification
January 2024 to January 2026