Experienced Customer Service & Personal Assistant Professional
Resume:
Ashley Hartman
Pinellas Park, FL 33781
************@*****.***
Objective
I am a dynamic, highly motivated, professional with over 10 years of experience in the customer service and personal assistant role. I am looking for challenging job where I can utilize my impeccable written, verbal, organization, and people skills.
Angels Management –Apartment Manager- 2021- Current
Responsible for day-to-day operations ensure the complex runs smoothly
Collecting and applying payments to resident’s accounts
Making and taking phone calls
Ensure all lease conditions are upheld
Communicate with residents throughout the day regarding concerns or complaints
Assist residents experiencing conflicts and help problem solve and resolve the issue
Order and maintain office supplies
Develop and implement appropriate policies and procedures for the office staff and residents
Smokin 19 – Assistant Manager- 2021- Current
Oversee operations on the bar
Maintain beverage sales
Do the bars inventory which include liquor and food ordering
Maintain accurate records
Provide excellent customer service to bar patrons
Bartend as needed
Provide positive and professional leadership
Nanny/Personal Assistant 2013- 2021
Creating a safe and stimulating environment for the children
Scheduling appointments
Making and taking phone calls
Coordinate agendas and uphold schedules
Planning meals, preparing food, and/or feeding the children
Running errands
Communicate with parents throughout the day
Making sure children are on time to any activities
Education
General Education Development Diploma
Red Cross Certified- CNA Certified
Volunteer
Ronald McDonald House
Skills
Problem Solving
Computer Skills
Interpersonal Skills
Communication
Customer Service
Time Management
Technology
QuickBooks
MS office
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