Medical Billing & Collections Specialist
Resume:
Haley Smith
Patient Accounts/ Collection Representative/ Billing Rep.
Lula, GA 30554
*******************@***********.***
Professional Summary
I have a strong passion and an eagerness to learn and grow in the medical field. Authorized to work in the US for any employer
Work Experience
Billing Specialist
Gainesville Physical Therapy-Gainesville, GA
August 2021 to June 2025
• Generating and sending accurate invoices to customers.
• Payment Processing:
• Recording and reconciling customer payments, including checks, credit cards, and electronic transfers.
• Ensuring accuracy of accounts receivable
• Collections:
• Following up with customers on overdue payments, resolving billing disputes, and managing collection efforts.
• Customer Communication:
• Addressing customer inquiries, providing support, and maintaining positive relationships.
• Processed and submitted accurate and timely invoices for billing, ensuring compliance with company policies and procedures
• Reviewed billing data to identify discrepancies or errors, resolving issues promptly to minimize delays in payment processing
• Managed accounts receivable by tracking payments, following up on outstanding balances, and initiating collection efforts when necessary.
• Performed regular audits of billing records to ensure accuracy and completeness of financial data
• Obtained Patient eligibility/ prior authorizations in a timely manor. Billing Specialist/Patient Account Representative
Kidney Care Center of Georgia-Gainesville, GA
January 2018 to August 2022
• Preparing, reviewing, and transmitting claims using EPIC billing software, including electronic and paper claim processing.
• Following up on unpaid claims within standard billing cycle timeframe.
• Responsible for following-up on unpaid claims, appeals, claim resubmissions, and patient collections.
• experience in medical billing
• ICD-10 and CPT code terminology
• Completes other duties, tasks, and projects as assigned by manager.
• Help support other team members and remote practice staff as needed
• Check patient eligibility
• Identifying and billing primary, secondary or tertiary insurances. ER Assistant
Northeast Georgia Health Systems Inc-Gainesville, GA May 2014 to March 2018
• Role: Performed all clerical Duties in the department.
• Answer multiple phone lines.
• All patient consults and admits.
• Gather all Medical Records for patients,
• Make Doctor On call schedules.
• work and perform in a fast and rapid setting.
• experienced in Trauma Care.
• Perform adequate patient care.
Education
CNA
Atlanta career institute-Atlanta, GA
Hs diploma
EAST HALL HIGH SCHOOL-Gainesville, GA
May 2010 to August 2012
Skills
• Microsoft word
• EMR Systems (5 years)
• Epic
• Med tech (8 years)
• Healthcare (8 years)
• ICD-10
• Medical Office Experience (6 years)
• ICD coding
• Office Management
• Medical Terminology
• Certified Nursing Assistant (8 years)
• Medical billing
• Medical collection
• CPT coding
• Hospital Experience
• EHR systems
• Clerical Experience
Certifications and Licenses
CPR Certification
CNA
First Aid Certification
Additional Information
Med Tech
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