Operation Admin., Customer service, Project coordinator, Dispatcher
Resume:
TAMMY MARIE LEWIS
Virginia Beach, VA
PROFESSIONAL SUMMARY
Senior-level administrative and operations professional with extensive experience supporting executive leadership, logistics operations, and customer-facing office environments. Proven ability to manage high-volume communications, scheduling, documentation, reporting, and quality assurance. Trusted first point of contact with strong organizational, communication, and technical skills.
PROFESSIONAL EXPERIENCE
FedEx – Virginia Beach, VA
Operations Administrator / Quality Assurance June 2021 – November 2025 Promoted into office-based administrative role.
Handled high-volume multi-line phone systems.
Served as first point of contact for customers and contractors. Scheduled appointments and created staff schedules. Managed email correspondence, paperwork, faxes, and filing. Prepared reports and maintained accurate records.
Supported management and senior leadership.
Handled check pickups and administrative coordination. Used Microsoft Word and PowerPoint daily.
Cox Business Services – Norfolk, VA
Project Coordinator June 2000 – May 2001
Coordinated construction documentation.
Prepared permits and compliance paperwork.
Maintained project records and invoices.
Additional experience available upon request.
EDUCATION
Tidewater Community College – Office Computer Certificate Olean High School – Diploma
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