Multi-Role Customer Service Professional with Safety Focus

Alexus Patterson

Baltimore, MD *****

**************@*****.***

+1-443-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Flight Attendant

United Airlines-Sterling, VA

Present

Home Depot warehouse

Sparrows Point, MD

Present

I lift products that’s been canceled or rescheduled by customers Amazon Flex Driver

Amazon Flex-Glen Burnie, MD

April 2022 to Present

I arrive to Amazon facility at scheduled time, receive packages & deliver them to correct addresses . Flight Attendant

Piedmont Airlines-Salisbury, MD

February 2025 to May 2025

I’m a trained flight attendant for American Airlines regional carrier company, piedmont airlines . I work as the only flight attendant per flight and is there for the safety and comfort of passengers while in my care. Daycare Assistant

All My Children Child Care Center-Baltimore, MD

January 2024 to November 2024

I helped assist teacher get kids through their daily routines . Sales Associate

Rainbow Shops-Essex, MD

April 2019 to December 2023

I greeted customers with great energy all while maintaining a clean store daily . I also put new product out when shipment came .

Sales Associate

MADRAG STORES-Baltimore, MD

March 2022 to November 2023

I helped bring new shipment onto sales floor, while also providing excellent customer service .

• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction

• Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed

Amazon Fulfillment Associate

Sparrows Point, MD

April 2022 to December 2022

• Collaborated with team members to optimize workflow efficiency and meet daily production goals

• Safely stored hazardous materials according to OSHA regulations and company guidelines

• Closely followed all safety protocols when handling heavy machinery or working at heights

• Performed quality control checks on outgoing shipments to ensure products met customer specifications

Hostess

Seasons Pizza-Essex, MD

March 2019 to October 2021

• Greeted and seated guests promptly, ensuring a positive first impression of the establishment

• Maintained a clean and organized host station, including menus, reservation books, and promotional materials

• Collaborated with servers and kitchen staff to ensure accurate seating assignments and timely service

• Provided exceptional customer service by addressing guest inquiries, concerns, or special requests Education

High school diploma

Kenwood High School

Skills

Teaching Safety plans Organizational Skills Customer service Host/hostess experience Order Picking Shipping & Receiving Packaging Warehouse Experience Heavy Lifting Load & Unload Warehouse Distribution Experience Microsoft Word Freight Experience

Certifications and Licenses

Driver's License

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