Senior IT Program Manager for Federal Clients

OTIS F. JOYNER, JR.

**** ***** ***. *******, ** *1114 ****.******@*****.*** 202-***-****

Active SECRET Clearance (DHS)

EXECUTIVE SUMMARY

Strategic IT Program & Project Manager with 30+ years of experience leading enterprise infrastructure, cloud modernization, cybersecurity, and federal IT transformation initiatives. Proven success managing programs supporting DHS, CBP, DOE, BEP, and other federal agencies. Expert in AWS GovCloud, Azure, Office 365 Government, DevSecOps, NIST 800-53, FedRAMP, and large-scale system migrations.

Led cross-functional teams of up to 120 IT professionals supporting 24/7/365 operations across multiple locations. Strong background in cloud architecture, ATO authorization processes, infrastructure modernization, EHR systems, and secure enterprise collaboration platforms. CORE COMPETENCIES

§ Federal IT Program & Portfolio Management

§ Agile & Hybrid SDLC Methodologies

§ AWS GovCloud & Microsoft Azure Architecture

§ DevSecOps & Security Compliance (NIST 800-53, DHS 4300A, FedRAMP)

§ ATO / SSP / Risk Management Framework (RMF)

§ Enterprise Infrastructure & Data Center Modernization

§ Office 365 Government & SharePoint Migrations

§ Active Directory Federation Services (ADFS)

§ Network Architecture (WAN/LAN/SAN)

§ Disaster Recovery & Continuity of Operations (COOP)

§ ITIL Service Operations & 24/7 Service Desk Management

§ Budget Management & Cost Optimization

Certifications: PMP MCSE MCT ITIL v3/v4 CCNA A+ CMMI L5 CISSP (In Progress) Education: BBA, Information Systems & Technology – Howard University (1993) PROFESSIONAL EXPERIENCE

CompliantMINDS – Washington, DC

Deputy Program Manager 2020 – Present

Client: DHS Office of Health Security

§ Lead a 120-person IT program supporting SaaS-based AWS GovCloud infrastructure with AI/ML analytics for national health security monitoring.

§ Oversee DevSecOps, cybersecurity compliance, acquisition, Agile execution, and full SDLC governance.

§ Direct creation of ATO packages, SSPs, RMF documentation, PTA/PIA, DR plans, and configuration management documentation under NIST 800-53 Rev 5 and FedRAMP.

§ Manage monthly, quarterly, and annual deliverables, performance reporting, burn rate analysis, and executive briefings.

§ Coordinate cross-functional teams including network engineers, AWS developers, data scientists, and service desk operations.

§ Support secure cloud architecture design, implementation, and continuous monitoring. SaiTech, Inc. – Bethesda, MD

Program Manager 2018 – 2020

Client: Bureau of Engraving and Printing (BEP)

§ Directed 50 IT professionals across 3 locations supporting global manufacturing operations.

§ Managed 24/7/365 Service Desk, NOC/SOC development, and enterprise IT operations.

§ Led migration from on-prem Windows Server infrastructure to Microsoft Azure environment.

§ Oversaw Hyper-V virtualized server farms and SAN fabric integration.

§ Partnered with executive leadership to modernize infrastructure including: o Windows 10 migration

o Exchange 2016 & Office 365 implementation

o Hyper-Converged Infrastructure (HCI) deployment

§ Developed risk management frameworks and ATO documentation.

§ Delivered executive-level reporting on cost, performance, and service metrics. Capstone Consulting Group – Washington, DC

Project Manager / Lead Business Analyst 2014 – 2018 Client: DHS Office of Health Affairs

§ Led enterprise SharePoint 201*-****-**** migration following federal transition standards.

§ Developed DHS Electronic Health Records (EHR) system to track workforce readiness and incident response posture.

§ Managed 20 engineers and developers supporting hybrid architecture and secure data exchange.

§ Designed automated Adobe forms aligned to the Paper Reduction Act, eliminating manual workflows.

§ Created real-time BI dashboards and reporting tools for executive decision-making.

§ Developed ATO, ATT, FedRAMP, and RMF documentation for secure deployment. Optimal Solutions & Technologies (OST) – Washington, DC O365 Project Manager 2013 – 2014

§ Led migration of 2,000+ users from Novell GroupWise to Office 365 Government Cloud.

§ Managed 50+ engineers and 10 legal stakeholders.

§ Designed and implemented ADFS 2.0 Federation Server Farm for secure SSO.

§ Conducted cost-benefit analysis demonstrating ROI for BYOD & MDM strategy.

§ Transitioned infrastructure from VMWare to Hyper-V virtualization platform.

§ Established governance framework, enterprise documentation standards, and retention policies.

§ Implemented disaster recovery site aligned with DHS/NIST standards. Earlier Career Highlights (1999 – 2026)

§ Service Desk Program Manager supporting CBP Executive Leadership.

§ Managed $2.3M operational budget.

§ Designed COOP crisis command center network infrastructure.

§ Implemented enterprise email, BlackBerry, encryption, and secure remote access systems.

§ Achieved ATO approvals for multi-sector WAN modernization initiatives. TECHNICAL ENVIRONMENT

Cloud: AWS GovCloud Azure Google Cloud Office 365 Security: NIST 800-53 FedRAMP RMF ADFS MDM (Intune, AirWatch, MaaS360) Infrastructure: Windows Server 2000–2019 Hyper-V VMWare SAN/NAS SQL Collaboration: SharePoint 2010/2013/2016/365 Exchange OneDrive Teams Networking: Cisco Routers/Switches Firewalls MPLS VPN Tools: MS Project ServiceNow Gitlab Confluence Jira

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