Remote Data Entry / Customer Support Specialist

**/**** ** *******

Maryville, TN

**/**** ** **/****

Loudon, TN

**/**** ** **/****

Maryville, TN

CHRISTOPHER BERNSTEIN

Summary

Detail-oriented and dependable professional with hands-on experience in customer service, administrative coordination, data accuracy, and operations support. Proven ability to work in fast-paced environments, handle confidential information, and deliver excellent service with accuracy and efficiency. Strong communicator with a track record of meeting deadlines, supporting customers, and maintaining organized records. Actively seeking a Customer Service or Entry-Level Data Entry position.

Skills

Experience

Owner / Operator

Pleasures Galore Travel Agency

Sanitation Associate

Monterey Mushrooms

Dishwasher

IHOP of Maryville

Maryville, 37801 TN 865-***-**** ***************@*****.***

• Customer Service & Client Support

• Data Entry & Record Accuracy

• Attention to Detail

• Microsoft Office (Word, Excel, Outlook)

• Time Management

• Active Listening

• Written & Verbal Communication

• Problem Solving

• Multitasking in High-Volume Environments

• Team Collaboration

• Organizational Skills

• Confidential Information Handling

Coordinate and manage end-to-end travel bookings for clients, ensuring 100% accuracy in reservations and documentation.

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Enter, update, and maintain client records, itineraries, and payment details using digital systems.

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Communicate with clients via phone and email to confirm details, resolve issues, and provide timely updates.

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Process customer requests efficiently, maintaining a high satisfaction rate and repeat business.

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• Manage scheduling, confirmations, and follow-ups, reducing booking errors by over 20%.

• Maintain organized records while handling sensitive customer information with confidentiality. Performed detailed cleaning of industrial machinery to meet FDA and manufacturing compliance standards.

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• Followed strict procedures to ensure workplace safety and sanitation accuracy.

• Maintained detailed checklists and logs to document completed tasks.

• Worked efficiently in a time-sensitive environment to meet nightly production deadlines.

• Collaborated with team members to maintain consistent sanitation quality.

• Demonstrated reliability with 100% shift attendance during assignment.

• Operated industrial dishwashing equipment while maintaining cleanliness standards.

• Supported kitchen operations by ensuring timely availability of sanitized dishes. 04/1984 to 11/1984

Cheyenne, WY

01/1980 to 01/1984

Maryville, TN

03/2022

Scranton, PA

Sacramento, CA

Dining Hall Cook

United States Air Force

Volunteer

Local Rescue Squad

Education and Training

Associate of Science: Medical Coding And Billing

Penn Foster Career College

Bachelor of Arts: Business Leadership and Management Ashford University (Online)

ADDITIONAL INFORMATION

Maintained a clean and organized work area, contributing to award-winning facility cleanliness.

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• Followed health and safety regulations with zero reported violations.

• Assisted team members during peak service hours to improve workflow efficiency.

• Demonstrated strong work ethic and consistency in a fast-paced environment.

• Prepared and served meals in a high-volume dining environment serving hundreds daily.

• Followed standardized procedures to ensure quality, consistency, and safety.

• Collaborated with team members to meet strict service timelines.

• Maintained cleanliness and organization in food preparation areas.

• Adapted quickly to operational demands and changing priorities.

• Received positive feedback from senior military officers for service quality. Assisted in emergency response operations, supporting individuals in high-pressure situations.

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• Communicated effectively with team members and the public during emergencies.

• Maintained accurate incident information and followed established protocols.

• Provided compassionate support while ensuring professionalism and calm under pressure.

• Completed certifications in CPR, first aid, and swift water rescue.

• Developed strong situational awareness and teamwork skills.

• Available for remote or onsite roles

• Strong work ethic with proven reliability

• Comfortable handling repetitive tasks with high accuracy

Contact this candidate