Remote Learning & BA / PM Specialist
Resume:
LINDA
JANETTE SLACK
**************@*****.***
Glen Burnie, MD 21061
PROFESSIONAL SUMMARY
Business analyst and digital learning strategist with a strong record of improving performance across federal, state, and private-sector organizations. Experienced in evaluating business processes, gathering requirements, and implementing strategic solutions for agencies such as USDA, VA, USCIS, DHA, OHS, CMS, and Blue Cross Blue Shield of Kansas. Skilled in Agile methodologies, SCORM standards, Section 508 compliance, and full lifecycle development of digital learning products.
CORE COMPETENCIES
Business Analysis
Learning Analytics
Change Management
Agile Methodologies
Strategic Planning
ADDIE/SAM
Articulate 360
Captivate
Camtasia
SurveyMonkey
Microsoft 365
TEAMS
EXPERIENCE HIGHLIGHTS
INSTRUCTIONAL SYSTEMS DESIGNER & ASSISTANT LEAD 01/2023 to 01/2025
OHS/ICE, Team Carney - Alexandria, VA
Designed and developed project training materials for different modes.
Designed and analyzed training evaluations using Kirkpatrick methods.
Created monthly reports with performance metrics, and recommendations.
PROJECT MANAGER & CHANGE MANAGEMENT PRACTITIONER 01/2008 to 01/2019
CVP - Fairfax, VA
Led multimillion-dollar projects and cross-functional teams.
Developed internal change management methods and training templates.
Delivered enterprise-wide training and communication strategies.
FACILITATOR & CRM CONSULTANT 01/2004 to 01/2007
Maritz Research - Southfield, MI
Conducted benchmarking and performance analysis for GM dealerships.
Facilitated executive coaching and process improvement sessions.
EDUCATION
Strayer University
Bachelor of Science
Business Administration
GPA: Summa Cum Laude
CERTIFICATIONS & LICENSES
Certified Change Management Practitioner – Prosci
Certification in Instructional Design, Langevin
Rapid E-Learning, Articulate
Adobe Captivate Certificate, ATD
Leaving ADDIE for SAM, Allen Interactions Certification
Conducting Dennison Survey
Applying ADDIE Methodology
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