Operations Supervisor in Training
Resume:
MiG TIG:
Welding
Tennessee College Of Applied
Technology
Athens, Tennessee, TN
Associate Of Science:
Psychology
Tennessee Wesleyan University
Athens, TN
************@*****.***
Rossville, GA 30741
WWW: Bold Profile
Skills
• Document management
• Scheduling coordination
• Team leadership
• Problem solving
• Attention to detail
• Time management
• Conflict resolution
• Interpersonal communication
• Employee motivation
• Expectation setting
• Task delegation
• Department organization
• Budget management
• Project management
• Financial management
• Training and mentoring
• Payroll processing
• Contract management
• Operations management
• Project planning
• Priority management
• Processes and procedures
• Documentation and reporting
• Staff development
• Staff management
• Process improvement
• Goal oriented
• Customer service
Education And Training
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
MaidStarUSA - Supervisor
Marietta, Georgia
10/2023 - Current
James Tax Service - Secretary
Etowah, TN
08/2012 - 06/2019
Gabrielle Davis
Summary
Experience
• Oversaw daily operations and workflow of cleaning teams.
• Trained new staff on company policies and best practices.
• Coordinated schedules to ensure adequate coverage for all service areas.
• Conducted quality checks to maintain high service standards.
• Addressed customer inquiries and resolved service-related issues promptly. Implemented efficiency improvements in cleaning procedures and team coordination.
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Managed office communications and scheduled client appointments effectively.
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• Organized and maintained filing systems for client tax documents.
• Assisted clients with inquiries regarding tax services and procedures. Maintained inventory of office supplies and ordered necessary materials promptly.
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Supported team by providing administrative assistance during peak tax season.
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Implemented office procedures to enhance workflow efficiency and organization.
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Coordinated meetings between tax professionals and clients to facilitate discussions.
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Answered incoming phone calls, responded to inquiries and transferred calls as needed.
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Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
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Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
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Coordinated communications, taking calls, responding to emails and interfacing with clients.
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Performed data entry into computer systems; ensured accuracy of all entered information.
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Responded to customer inquiries via email or telephone in a polite and professional manner.
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Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
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Processed invoices for payment; tracked payments received from vendors and clients.
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Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
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• Greeted visitors and directed to appropriate location or person. Proofread documents before submission; corrected any errors found in grammar or punctuation.
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Provided administrative support to the Office Manager and other staff members.
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Managed calendar reminders for upcoming deadlines or events associated with the office.
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• Assisted with accounts receivable and accounts payable functions.
• Scheduled meetings and sent invitations specifying time and location. Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
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• Updated contact lists on a regular basis; created new contacts as needed.
• Sent and distributed mail and parcels.
Reviewed billing statements for accuracy prior to submitting them for payment processing.
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Sorted mail and distributed it to appropriate personnel or departments within the organization.
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Assisted with special projects or tasks related to departmental functions upon request.
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• Managed multiple calendars and contacts using computer software. Anticipated leadership needs by preparing or gathering records, reports and correspondence.
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Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
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• Created and updated spreadsheets to track and report data. Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
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Produced and distributed memos, newsletters, and other forms of communication.
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• Processed documents and materials for dissemination to appropriate parties. Provided assistance with onboarding new employees by preparing orientation materials.
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Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
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Managed staff calendars and coordinated travel, meeting and hotel accommodations.
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Composed and distributed reports, routine correspondence and meeting notes with job-related software.
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Coordinated meeting logistics such as room reservations and catering services.
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Reviewed invoices for accuracy before submitting them for payment processing.
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• Handled confidential documents with discretion.
Prepared expense reports in accordance with company policies and procedures.
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Operated office equipment such as photocopiers, scanners, and fax machines.
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References available upon request.
References
Contact this candidate