CDL-A Driver with Endorsements and NSA Experience
Resume:
Latasha A. Lee
Cincinnati Ohio *****
*****************@*****.***
Objective: CDL A class driver with a passengers endorsement and degree in business administration looking for a position that will foster my development and allow for personal and professional growth. To secure a position is an organization where I would best utilize my experience.
Summary of Qualifications
● Ability to work independently or as a team member
● Analytical problem solver focused on keeping the customer
● Class A CDL certified with passengers endorsement
● Able to offer supportive counseling to help people with other extremely stressful or overwhelming situations
● Able to react quickly yet calmly, to crisis situations and quickly build rapport with caller while being detailed oriented and well organized
● Able to maintain professional boundaries and be able to effectively manage high levels of stress
Education
National College Of Business, Cincinnati OH - Associates of Business Administration 2012
CLASS A TRAINING 160 driving March - April 2025
CLASS B TRAINING Petermann Bus
Urban League of Greater Cincinnati – Accelerated Call Center Education Certificate of Completion 2012
National Career Readiness Certification 2012
Work Experience
Swift Transportation
Aug 2025- September 2025
Truck Driver
● Driving large tractor trailers safely securing loads
● Performing pre trips and post trip inspections
Western Express
May 2025- July 2025 & September 2025- Present
Truck Driver
● Driving large tractor trailers safely securing loads
● Performing pre trips and post trip inspections
Peterman Bus National Express
August 2024- February 2025
School Bus Route and Charter Driver
● Drove dedicated routes for school aged children
● Drove charter routes for schools and organizations evenings and weekends OCG Telecom
Cincinnati Ohio May 2023- August 2024
Sales Administrative Assistant
● Responsible for researching online sales opportunities, creating quotes, processing sales orders, invoices, and purchase orders with a keen eye for accuracy and attention to detail
● Provide exceptional customer service by promptly responding to phone calls and emails, addressing customer inquiries, and resolving any issues that may arise
● Collaborate closely with the sales team, vendors, wholesalers, and management to ensure customer satisfaction and meet company sales goals
● Utilize Microsoft Excel and Quick Books to perform daily tasks and maintain accurate records
● Perform the duties of Deputy Program Manager at NASA SEWP V Contract-Training will be provided
Luxottica
Customer Resolution Specialist /Raybans Support
May 13 2021- June 2023
● Assisted customers with returns purchasing and navigating the websites
● Resolved customer complaints and conflicts through mandated systems
● Assisted customers with new technology and helped trouble shoot malfunctioning glasses.
Stericycle Communication Solutions ( formerly known Appletree) Communication Specialist
August 2017-January 2021
● refer clients to outside organizations
● Performs telecommunication assistance for the public via telecommunication devices which includes but is not limited to telephone radio, TTY*Text Telephone
● Receives emergency and non emergency complaints from the public while relaying instructions and recording all pertinent information.
● Manipulates various types of communication equipment to receive and dispatch personnel and equipment to scenes of Emergencies.
Annuit Coeptis Cincinnati OH
January 2012- current
Statutory Agent /Notary /Signing Agent
● Ensure legal paperwork is kept up to date
● Grant writing
● Administrative duties which include the use of all office supplies: scanner, printer, fax machine, telephone, computer, Windows & Mac Systems.
● Enters, transcribes, records, stores and preserves information in Witten or electronic/ magnetic form.
Walmart Cincinnati OH
Maintenance Specialist
February 2014- March 2015
● Maintain every space of the store making sure it is free of debris
● Run an automated scrubber daily
● Collaborate with fellow employee’s safety precautions and inspections IVC Cincinnati OH
November 2009 February2012
Administrative Assistant
● Answer phones, give information to callers, take messages, or transfer calls to appropriate individuals
● Compose, edit, and type and distribute flyers and brochures
● Locate and attach appropriate files to incoming correspondence and reports
● Operate office equipment such as fax machine, copiers, phone systems and computers
● Proofread reports submitted
Target Corp Cincinnati OH
May 2010-September 2011
Backroom Stock Agent
● Located requested items for customers and delivered as required
● Stocked items from the sales floor to back stocking cabinets
● Pulled items that were to be put onto the sales floor
● Tracked inventory through an automated database
UPS, Cincinnati OH
July 2009-April 2010
Heavy Sorter
● Sort incoming mail maintaining a quota of 200 packages. per hour Rasheed’s Roofing, Cincinnati, OH
September 2006-April 2009
Clerical Assistant
● Answered customer’s questions and provided information on company products
● Resolved customer’s complaints
● Schedule client appointment for estimate
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