Reliable Delivery Driver with High On-Time Rate

TESSY VERDUN

Los Angeles, CA ***** 562-***-**** **********@*****.***

CAREER SUMMARY

Reliable and safety-focused Delivery Driver with experience completing high-volume, time-sensitive deliveries in fast-paced environments. Proven record of on-time performance, package accuracy, and professional customer service across Amazon Flex, Instacart, and contract logistics roles. Brings strong attention to detail, route efficiency, and compliance awareness, with a background in healthcare operations that supports handling sensitive and confidential materials.

SKILLS & QUALIFICATIONS

Route-Based & On-Demand Deliveries

Time-Sensitive & High-Volume Delivery

Package Verification & Accuracy Control

Safe Driving & Defensive Driving Practices

GPS Navigation & Route Optimization

Customer Service & Professional Communication

Delivery Documentation & Recordkeeping

HIPAA & Confidentiality Awareness

Vehicle Safety Checks & Maintenance Awareness

Multi-Tasking in Fast-Paced Environments

PROFESSIONAL EXPERIENCE

Amazon Flex – Delivery Driver

05/2025 – Present

Delivered 20–40+ packages per shift while maintaining a 98% on-time delivery rate.

Completed routes efficiently within 3–5-hour delivery windows without safety incidents.

Maintained 100% package accuracy, ensuring proper handling and correct delivery locations.

Followed app-based routing, delivery confirmation, and customer instructions consistently.

Instawork – Contract Worker (Logistics, Hospitality & Events)

10/2019 – Present

5-Star Rating

Earned a consistent 5-star performance rating across 28+ organizations, including USC, Dodger Stadium, Tesla, CHLA, FIFA Rose Bowl, Wolfgang Puck, and Levy.

Warehouse logistics, inventory movement, and event operations for venues serving up to 50,000 guests.

Processed 300–500 inventory items per shift using pallet jacks and RF scanners with 95% accuracy.

Followed safety, sanitation, and operational protocols in high-pressure environments.

TESSY VERDUN 562-***-**** **********@*****.*** Page 2.

Instacart – Delivery Driver

08/2018 – Present

Delivered 15–20 customer orders weekly with a 95% customer satisfaction rating.

Maintained a 96% on-time delivery rate, improving repeat customer usage.

Reduced delivery and order errors by 30% through improved item verification and organization.

Provided professional, courteous service during all customer interactions.

Retinal Consultants Medical Group – Claims Examiner / Medical Biller

08/2015 – 10/2016

Managed sensitive medical records and confidential patient information in compliance with HIPAA.

Demonstrated accuracy, accountability, and documentation standards transferable to medical transport roles.

Lawndale Orthopedics – Medical Biller Intern

07/2014 – 10/2014

Supported documentation accuracy and compliance in a clinical environment.

EDUCATION

American Career College – Diploma, Medical Billing & Coding

Los Angeles, CA

Rancocas Valley Regional High School

Mount Holly, NJ

TECHNICAL SKILLS

COMPUTER SKILLS

Mobile Delivery & Routing Apps (Amazon Flex, Instacart, GPS Navigation Tools)

Electronic Proof of Delivery & Signature Capture

Dispatch & Route Communication Platforms

Barcode Scanning & Inventory Tracking Systems

Microsoft Word & Basic Microsoft Office

Data Entry & Delivery Documentation Accuracy

Email, Text, and App-Based Communication

HIPAA-Compliant Systems Awareness (Healthcare Environments)

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