Compassionate Personal Support Worker with Childcare Experience

Iresha Jayasooriya Location: Toronto, ON Phone: 437-***-****

Personal Support Worker Email: ********@*****.***

A compassionate and NACC-Certified Personal Support Worker and graduate of Cornerstone College, dedicated to enhancing the quality of life for seniors and vulnerable individuals. Specialized in dementia care and trained in supporting individuals with responsive behaviors, I bring an adaptable and proactive approach to managing complex physical and mental health requirements. I am skilled in conflict resolution and committed to a person-centered model that prioritizes the dignity, safety, and comfort of my clients. Additionally, I am AI literate, utilizing modern digital tools to enhance documentation accuracy and stay updated on the latest caregiving standards while fostering a supportive and empathetic environment.

Key Skills Certifications

● Palliative care

● Dementia and Elderly Care

● Meal Preparation & Nutritional Support

● Emotional communication & Social Support

● Medication administrative

● Conflict resolution and adaptability skills.

● Standard First Aid and CPR

● Palliative Care

● Gentle Persuasive Approaches (GPA)

● Food Handler

● Medication administrative

● WHMIS Certificate

Professional Experience

Personal Support Worker (Practical Placement) L’Chaim Retirement Homes (North York,ON)Feb 2025 - April 2025

● Provided high-quality ADL assistance, adjusted medical equipment, and ensured resident dignity and safety.

● Provided personalized daily hygiene, grooming, and dressing for up to 10 residents, consistently maintaining patient dignity and comfort.

● Safe Mobility & Transfers: Expertly utilized mechanical lifts and transfer belts to execute safe patient movements, strictly adhering to fall-prevention protocols.

● Managed mealtime/hydration support and provided emotional support to enhance well-being and social engagement. Volunteer - Personal Support Worker Sheppard Village (Scarborough,ON)Jan 2025 - present

● Collaborated with staff to streamline operations, including safe resident transport and efficient workflow.

● Facilitated meal service, monitored hydration, and maintained sanitation in the dining area. Residence Care Aid Extendicare Scarborough & Extendicare Rouge Valley (Scarborough,ON)Aug 2024 - Oct 2024

● Provided personalized daily hygiene, for patients with dementia and Alzheimer consistently maintaining patient dignity and building trust through empathetic communication.

● Enhanced well-being by facilitating recreational activities and reporting the behavioural changes to the nurse on site. Facilitated recreational activities to enhance well-being and documented associated behavioural changes for nurse reporting. Family Care Giver (Scarborough,ON)June 2023 - Present

● Delivered care for a dementia patient and an individual with Down syndrome.

● Managed hygiene care, exercise routines, medication reminders, and nutrition support. Educational Qualification

Personal Support Worker (PSW) Program, (NACC) at Cornerstone College of Healthcare & Business 2023 - Jan 2026 Master of Social Science (MSS), University of Kelaniya, Sri Lanka 1999 - 2001