Community DEI-Focused Student Leader

AVA-MARIE TOGONON

Vallejo, California 707-***-**** ***.*******@*****.*** www.linkedin.com/in/ava-togonon EDUCATION

San Jose State University, San Jose, CA Graduation Year: 2025 BA in Child Human & Adolescent Development, Community Focus Relevant Coursework: CHAD 101 Research Methods, CHAD 104 Program Evaluation, CHAD 157 Program Management, COMM 174 Intercultural Communication & Inequality WORK EXPERIENCE

San Jose State University, Club Sports Front Desk & Administrative Support, San Jose, CA March 2022-May 2025

• Managed front-desk operations, maintained detailed activity logs, completed incident reports, and ensured compliance with university documentation standards for over 100+ student athletes.

• Served as the primary on-site contact; greeted visitors, answered inquiries, and communicated efficiently with students, coaches, and staff.

• Monitored safety, mediated conflicts, and coordinated facility schedules and equipment needs to support daily operations.

T4 Tea For U, Boba Barista & Front-Desk Support, Fairfield, CA May 2022-August 2022

• Delivered high-volume customer service, managing 50-100 customer interactions per shift with professionalism.

• Supported team operations and upheld a clean, welcoming space during peak hours. Kumon Learning Center, English & Math Tutors K-12, Benicia, CA June 2023-August 2023

• Managed student learning files, organized worksheets, and maintained accurate assignment tracking for 30+ students ranging from K-12 daily.

• Developed individualized plans, strengthening skills in documentation, organization, and follow-through. LEADERSHIP & COORDINATION EXPERIENCE

San Jose State Panhellenic Council, Vice President of Diversity, Equity, and Inclusion, San Jose, CA December 2023- December 2024

• Coordinated weekly meetings and large-scale council programming for 600+ members and ensured organized communication across campus partners.

• Prepared documentation, wrote reports, and supported planning of DEI-based initiatives and events. San Jose State University CHAD Club, Social Media Manager/ Event Coordinator, San Jose, CA March 2024- December 2024

• Planned and coordinated service events with other clubs to donate toys for children, as well as to fundraise for multiple student organizations.

• Engaged 150+ CHAD majors and faculty staff through coordinated events, service projects, and social media outreach.

Third Street Community Center, Afterschool Tutor & Mentor, San Jose, CA January 2025-May 2025

• Tracked attendance, documented progress, and supported a cohort of 10-12 elementary-middle school students through weekly structured tutoring sessions.

• Coordinated learning materials, session flow, and communication with program staff to ensure consistent learning routines.

SKILLS AND INTERESTS

• Computer Skills: Microsoft Office Suite, Google Workspace, Canva, File Management

• Core Skills: Front Desk Support, Client Communication, Scheduling & Calendar Coordination, Data Entry, Confidential Records Handling, Office Operations

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