Banking Customer Expert with Accounting Background

Nidaa G Abbo

**** *********** *

West Bloomfield MI 48322

248-***-****

*******@***.***

OBJECTIVE

To obtain a position where my previous work experience in banking, customer service, accounting along with my flexibility will lead to growth and advancement. EXPERIENCE

TELLER/BANKING SPECIALIST

Comerica Bank, MI 11/2023 - 11/2024 & 07/2000 - 08/2009. Key Bank, West Bloomfield, MI 07/2017 - 07/2018

Fifth Third Bank, West Bloomfield, MI 05/2012 - 09/2015 Duties:

• Accurately processed daily customer transactions including deposits, withdrawals, payments, and account transfers, maintaining cash drawer balance.

• Provided high-level customer service, resolving account inquiries, and identifying opportunities to cross- sell relevant financial products.

• Maintained strict cash drawer security, performing daily balancing and reconciliation with 100% accuracy.

• Followed all established policies and procedures to detect and prevent fraudulent transactions and protect customer accounts.

• Assisted customers with opening new accounts and understanding various bank services, enhancing customer loyalty and branch relationships.

ACCOUNTS PAYABLE CLERK/ CLERICAL TRAINEE

Oakland County Accounting Departments 1991-2000

Duties:

• Scheduling appointment

• Filing, Answering phones

• Billing

• Processing vouchers

• Computer Data entry

• all Other Clerical duties

EDUCATION

DORSEY BUSINESS SCHOOL, MI - Business Certificate - Computer Accounting AL MUSTANSYRIAH UNIVERSITY / IRAQ, BAGHDAD – Bachelor's Degree - Educational Statistics ADDITIONAL SKILLS AND ABILITIES

• Multi-Langual: English, Arabic and Chaldlean

• Excellent Customer service and time management

• cash handling, Billing, sales, Filing and Typing References Available Upon Request

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