Client Relations/Community Management Professional
Resume:
DIANA BEHRENT
Littleton, CO 80128
Phone: 303-***-****
******@*****.***
OBJECTIVE: Client Relations position utilizing my experience in client interactions
in a variety of professional environments. I am looking to explore a new career field, where I can utilize my years of success and experience with client relationship management.
PROFILE: Serving as the face of the company, expertise in organizational, preparation of budgets, work with contractors on project bids, legal and communication skills to maintain positive long-term business relationships. Distinguished reputation and proven record of balancing work requirements of multiple accounts while seeking creative solutions for a diversified clientele.
SKILLS:
Provide leadership skills to clients
Strong verbal communication skills with a variety of personalities
Ability to prioritize and multi-task to satisfy multiple needs
Strong organizational and administrative skills
Approachable and diplomatic, honest, respected and trusted by clients
Ernest and forthright communicator with a strong work ethic
Proficient in computer several software applications
EXPERIENCE:
Sales Associate September 2025-January 30,2026
Eddie Bauer
Aspen Grove Mall
Littleton, CO 80120
Community Manager February 2023 – December 2024
TMMC Property Management
514 S. Perry St.
Castle Rock, CO 80101
Community Manager
Hammersmith June 2016-February 2023
23 Inverness Ave., Suite 200
Englewood, CO 80112
Community Manager
Highlands Ranch Community Association April 2015 - June 2016
Highlands Ranch, CO 80126
Community Manager
Advance HOA Management, Inc. April 2014-April 2015
Greenwood Village, CO
Community Manager
ACCU, Inc. October 2009 – April 2014
Denver, CO
Community Manager
Signature Management Services September 2006 – October 2009
Greenwood Village, CO
Community Manager
CMS, Inc. September, 2005-October 2006
Lakewood, CO
Community Manager
Hammersmith Management, Inc. April 2001 –September 2005
Golden, CO
Responsibilities for above positions included:
Provide personal resource contact for homeowners, realtors, contractors, and lenders
Prepare monthly reports including minutes, agendas, management reports and other relevant
information necessary for discussions
Managed monthly expenditures according to allocated budgets
Advise Board members of continuing new laws requiring updated policies
Interact with association attorney regarding collection, policy and other matters
Organize, schedule and lead Board of Director meetings
Coordinate with vendors on construction projects, repairs, and maintenance
ACCOMPLISHMENTS AND ACHIEVEMENTS:
Created policies, procedures and guidelines for training purposes
Received certificates of promotion and employee excellence
Guest Panelist Channel 9 call-in show
EDUCATION
CAI Designations: CMCA, AMS
University of Phoenix - Business Administration
University of Pittsburgh: Business Courses
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