People-Focused Remote Support Professional
Resume:
Newark, NJ *****
*.*********@*****.***
Janiyah Brailey
SKILLS
Communication, Problem Solving, Time management, Leadership, Teamwork, Customer service, Patience, Active listening, Critical thinking
EXPERIENCE
UPS, Bayonne — Revenue Recovery
November 20205 - January 2026
●Worked well in a team setting, providing support and guidance.
●Passionate about learning and committed to continual improvement.
●Paid attention to detail while completing assignments.
●Used critical thinking to break down problems, evaluate solutions and make decisions.
Quality Health, Bloomfield — Home Health Aide
April 2025 - July 2025
●Assisted with activities of daily living.
●Cooked for the patient, if needed also fed the patient.
●Minimal cleaning
Family, NY/NJ — Babysitting
January 2013 - March 2025
●Played games, worked on puzzles, and read books to young children.
●Prepared healthy, age-appropriate snacks and meals.
●Maintained a clean and organized environment to ensure the well-being of children under care.
●Reassured children when upset providing emotional support and stability.
EDUCATION
East Orange Campus High School, East Orange — High School Diploma
September 2016 - June 2020
AWARDS
Becoming a Certified Home Health Aide.
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