Customer Service Leader with Management Experience
Resume:
Richard Pickett-Prisbe
**************@*****.***
SUMMARY
A committed, focused, and upbeat individual who prides himself in his hard work and dedication. Looking to utilize my customer service skills to help the public. SUMMARY OF SKILLS
Customer Service
● Greeted customer entering the establishment.
● Served customers based on their needs.
● Answered questions on services and products.
● Listened to customers to determine needs.
● Established friendly and lasting relationships.
● Overheard customer complaints and resolved with a positive outcome.
● Positive communication in person and over the phone. Management
● Supervised staff to ensure that appropriate information was communicated to customers.
● Scheduled staff for shifts.
● Coached staff to resolve work performance changes.
● Completed write ups when necessary.
● Conducted hiring and firing duties.
● Bookkeeping and filing.
● Mediated and resolved employee conflicts.
Organization
● Ensured timeliness of self and tasks.
● Kept work station clean and sanitized.
● Tracked product amounts to ensure adequate inventory.
● Completed forms, logs, and records of inventory, customer comments, and banking information.
EMPLOYMENT HISTORY
Sandwich Artist, Subway, Billings, Montana
Crew Member, Taco Bell, Billings, Montana
Kitchen Staff, Alpine Bar, Casino and Restaurant, Billings, Montana Recycle Crew, Earth First Aid, Billings, Montana
Manager, Burger King, Billings, Montana
General Manager in Training, Del Taco, Billings, Montana Parts Builder, Fiberglass Structures, Laurel, Montana Assistant Manager, Little Caesars, Billings, Montana Owner, $1.04 Store, Worland, Wyoming Janitor/Maintenance/Floor Tech, JcPennys, Billings, Montana
Maintenance/Floors, Rimrock Mall, Billings, Montana P.C.A/Cook/House Keeping, Bear Lodge Assist Living, Billings, Montana Janitorial/Auto Repair, Greybull High School Release Program, Greybull, Wyoming Security Guard, Sundown Security, Billings, Montana Graveyard Shift Lead/ Maintenance, Town Pump, Billings, Montana P.C.A/ Home Cares, Synergy Home Care, Billings, Montana Shack Picker, Pacific Recycling, Billings, Montana Owner, Yards & More By Richard, Greybull, Wyoming & Billings Montana Roof Loader/Warehouse, ABC Supply, Billings Montana Yard Back, Billings Livestock, Billings Montana
Assist Manger, Little Caesars, Billings, Montana
Ranch Hand/Rancher, Lyods Ranch Inc, Greybull/Basin, Wyoming EXPERIENCE TIME
Retail Experience = 10 Year's
Maintenance Experience = 5 Year's
Food Experience = 15 Year's
Management Experience = 15 Year's
Janitor Experience = 5 Year's
Warehouse Experience = 5 Year's
Rancher, Ranch Hand Experience = 6 Year's
House Keeping Experience= 5 Year's
Floor Tech Experience= 2 Years
EDUCATION
High School Diploma, Greybull High School, Wyoming
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