Technician Seeking Field Service Role
Resume:
Gary Shoemaker
Experienced Field Service Tech
Birmingham, AL 35242
*******@*****.***
Seeking to become associated with a company where I can utilize my management skills and gain further experience while enhancing the company's productivity and reputation. Skills
• Field Service
• Reach Truck
• Equipment Repair
• Service Technician Experience
• Pallet Jack
• Electrical Experience
• Computer Networking
• Quality Inspection
• Landscape Maintenance
• Sheet Metal Fabrication
• Assembly
• Forklift
• Delivery Driver Experience
• Order Picker
• Arc Welding
• Plumbing (irrigation and drainage)
• Flooring Installation
• Hazardous Material Handler
• Able to lift/carry 50 or more pounds
• Excellent Customer Service
• Planning and organization
• Acceptable Motor Vehicle Record
• Valid Driver’s License
Work Experience
Field Service Technician
Ellsworth Systems-Franklin, TN
March 2025 to November 2025
Field service technician responsible for the care maintenance, repair of parts, shipping and receiving parts, network support and software support for ATMs, printers, routers, servers, network switches Field Service Technician
NCR/NCR ATLEOS-Birmingham, AL
August 2020 to August 2024
Field service technician responsible for the care maintenance, repair of parts, shipping and receiving parts, network support and software support for ATMs, retail POS units, printers, conveyer belts, routers, servers, network switches
Field Service Technician
Burroughs INC.-Birmingham, AL
November 2017 to August 2020
Field service technician responsible for the care maintenance, repair of shipping and receiving parts, network and software support, for ATMs, smart safes, printers, document sorters, routers, servers, network switches
Electronics Technician
Addeco/CTDI-Birmingham, AL
September 2016 to November 2017
Made bench repairs to various electronic components, repairs and testing of said components Installation Technician
Bath Fitters-Pelham, AL
October 2015 to September 2016
Plumbing, Installation, service and maintenance of bath products Production Assembly Line Welder
Weld Integrity -McCalla, AL
2013 to September 2015
Weld process quality inspection and testing Ultrasound/ destruction weld testing and inspection Quality cut & etch lab weld testing and inspection Robotic cell operation and production assembly Production assembly line Welder
G-Stamp North America-McCalla, AL
2013
Use of lock out tag out process and procedure
Basic robotic cell maintenance process and procedure Service Technician
Charter Communications/Brighthouse Communications-Homewood, AL 2007 to 2013
Installation and service maintenance repair of cable, high speed internet and phone of residential and comercial services for clients
Respond to and resolve service maintenance and repair trouble calls Maintain inventory records
Up-sell company services and provide excellent customer service Jones NCIT Telecomm certified
Route Manager
J Services Corporation-Pelham, AL
2002 to 2007
Managed service routes and employee routes based on scheduled services as well as through recognition of service opportunities and implementation of service solutions Enhanced customer satisfaction by identifying and solving issues by suggesting and applying effective solutions based on customer need
Provided excellent customer service through service calls and educating customers Responsible for collections on accounts, filing liens as needed for delinquencies and general office tasks High quality marketing and sales experience cultivate through years of field work Inventory control of service products and equipment in addition to equipment maintenance and repair Shipping and Receiving Associate
Wal-Mart Hoover (East), AL
2000 to 2002
Coordinating receipt of product shipments
Enter shipment information into store inventory system Site- to-Store shipment order processing
Organize transfer of products from store to store
Ensure product is properly stocked within each required department Welder, Grinder
E-box-Alabaster, AL
1999 to 2002
Welding and grinding
Fabrication, prep and finishing of electrical box and enclosure products Education
High School Diploma
Pelham High School
May 1995
Diploma in Welding
Shelby County School of Technology
May 1995
Certifications and Licenses
Alabama Driver's License
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