Customer Support Specialist Remote Work Ready

Mustafa Haider Chughtai

SalesSpecialist CustomerSupport ProjectManager CourseCreator HRManager Lahore,Pakistan +923**-*******

(MEDICARE)

(ACA/PH/MEDICARE)

(ACA) Leader (ACA)

(AMIGOS BPO LLC)

Created and designed engaging online courses for diverse learners. Developed practical, industry-relevant training materials. Managed course content, structure, and overall learning experience. Managed full-cycle recruitment and onboarding to support team growth. Improved HR policies and engagement programs to boost retention. Experienced in website content generation, using CMS tools like WordPress. Skilled in keyword research, copywriting, content editing, and proofreading. Managed hiring and basic HR tasks for real estate. Supported HR policies and employee performance.

Conducted market research and analysis to drive brand management and improve marketing performance through analytics.

Managed projects, provided team leadership, and fostered collaboration to ensure successful execution of marketing initiatives.

Customer Sales Representative

Quality Assurance

Floor Manager

Social Media Handler

***************@*****.*** www.linkedin.com/in/mustafa-haider-chughtai-b79009260 Experience

Amigos BPO LLC

Amigos BPO LLC

Flitkick innovations ltd

Real Estate Marketing

Vocational training hub

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HR manager

Website Content Generator

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Rawalpindi,Pakistan

Rawalpindi,Pakistan

Lahore, Pakistan

Lahore, Pakistan

Lahore, Pakistan

Manchester, United Kingdom

April 2019 - March 2021

January 2023 - December2024

March 2021 - December2023

December 2024 - September2025

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April 2019 - March 2021

April 2017 - March 2019

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CourseCreator - Remote

Cortexom Innovations ltd

Flitkick Realty & Investments

HR Manager

Eco4Energy — Manchester, United kingdom

Data Management

Experienced in organizing, maintaining, and securing data with accuracy. Skilled in data entry, validation, and basic reporting. January 2017 - April 2017

Additional Information

Languages:

Interests:

Skills:

Urdu,English, Punjabi

Car Modification,Cooking,Pet Grooming,Video Editing,Photography,Travelling TeamWork,Time Management,Leadership,Verbal & Written Communication Education

BSininformation technology(IT)

Computer Systems and Networking.

IT Project Management

Systems Analysis and Design.

IT Support andTroubleshooting

GovernmentDegreeCollege Sheikhupura, Pakistan

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