Administrative & Operations Specialist with EHR Expertise

Tiffany Collado

New York, NY

347-***-**** ****************@******.***

PROFESSIONAL EXPERIENCE

Northwell Health December 2021 – Present

Administrative Support & Business Operations - New York, NY

Utilize EHR systems; All Scripts, Healthpay 24, and Sorian Financials while performing administrative tasks in office.

Maintain finances of office; collect copayments, check insurance information and demographics, verify Insurance benefits.

Perform administrative tasks; answer phones; communicate with physicians, conference phone calls, schedule patients test, such as lab procedures and different Radiological procedures

T-Mobile August 2019 – November 2021

Mobile Expert Sales Associate – New York, NY

Worked alongside peers and store leaders, learning and sharing best practices while serving customers and providing resolutions to issues.

Guided customers through their purchasing and identified their needs with thoughtful questions, training of new devices and answering all questions to the customer.

Maintained Inventory and quality control and merchandise.

Monitored sales log for monthly sales and obtained the highest sales record. Amsterdam Medical Practice June 2018 –January 2019 Medical Assistant: New York, NY

Triaged patients obtained and obtained all medical history and vital signs prior to being seen by physician.

Documented patient information from external facilities and physicians into the electronic records.

Assisted with completion of employment forms, disability forms, and letters for patients. EDUCATION

Bronx Community College Bronx, NY

Associate in progress for Human Services

SKILLS

Microsoft Office; Microsoft Excel, EHR, Medical billing, Oral Communication, Analytical Skills, Strategy, Problem Solving, Communication, Bilingual in Spanish, Customer Service

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