IBMi / iSeries Senior Systems Administrator

Rashid Jiwani

Engineer, MBA (IT/Finance)

https://www.LinkedIn.com/in/RashidJiwani

Cell: (678) 480 – 9999

Email: ************@*****.***

Over 20 years’ experience as an IBMi Certified AS400 / iSeries – Sr. System Support & Admin

Objective:

To obtain a tech position to help support / service to the success of the company using my rich experience and technical skills in the most productive manner.

Education:

Master’s (MBA) Business Administration (IT / Finance)

Bachelor’s Engineering (Chemical Engineering)

Bachelor’s Accounting (Accounting / Business)

Experience:

2002 – onwards Student Finance Company IBMi Certified AS400 Senior System Support & Admin

Expertise:

IBMi Certification on IBM i System Administration and Control

IBMi System Configuration, Installing LIC (Licensed Internal Code), OS (Operating System), Licensed Programs

Maintaining multiple LPARS (Logical Partitions), Disk Parity Protection (RAID5/RAID6), Adding disk units to ASP, Installing License Product & Keys, System Migration

HW used IBMi Power 8 / 9119-MME, Power 9 / 9009-42A, Power 10 / 9080-HEX & 9105-42A

Upgrade OS/400 Operating System, V7R1, V7R2, V7R3, V7R4 on multiple LPARS, now upgrading to V7R5

HMC (HW Management Console) 7042-CR9, 7063-CR2. Configuring CALL HOME feature. Upgrade Firmware to V10

Installing IBM PTF (Fixes), FTP directly from IBM Fix Central to the IBMi using Image Catalog, SNDPTFORD

BRMS System Backup and Restore, Disaster Recovery Planning, DR Exercise, Restoring system on a different server

Maintaining Tape Library 3573 with multiple Magazines, High Density Tapes, Upgrade Firmware from E20 to F01

Maintaining VTL (Virtual Tape Library), Virtual Tapeless Backup on Local Appliance, and Cloud

Install, Support, Upgrade FORTRA’s ROBOT & POWERTECH products, like ALERT, CONSOLE, MONITOR, SAVE, SPACE, SCHEDULE, NETWORK, PERFORMANCE NAVIGATOR, AUTHORITY BROKER, SIEM AGENT, EXIT POINT, ANTIVIRUS

IBMi System Monitoring, Job Monitoring, Message Queue Monitoring, Security Monitoring, System Audit Journal QAUDJRN, System Resources, Performance Data Investigator PDI, iDoctor, HMC Call Home Feature, Third Party Tools like FORTRA ROBOT MONITOR, etc.

Allocating & Optimized System Resource (DASD, CPU, Shared Pool Memory), and spearheaded Capacity Planning initiatives to support a 40% increase in annual data growth

IBMi C.A.R.T (Compliance Automation Reporting Tool) / DB2 Web Query for i (Power Security Compliance), Generating & comparing reports from all LPAR’s

System Performance Tuning using iDoctor, Job Watcher, Disk Watcher, Collection Services, PEX, Plan Cache

System Performance Navigator for GUI Interface, PDI (Performance Data Investigator)

System Networking, Line Description, Controller Description, TCP/IP, NETSTAT, Printer setup, Spooled files

System Audit, SOX, PWC, PCI, SAS70, HIPAA, etc. Remote Journaling for Security Audit Trail

Using CIS Benchmark (Industry Standard) to respond to audit concerns

System Security Values, Security Exit Points, IFS (Integrated File System) Security, Object Level Security

System Cleanup and Maintenance, Creating Indexes, Reorganizing Large Files, Archiving Files

FTP / FTPS (FTP over SSL) / SFTP (Secure Shell), TELNETS (port 992), EDI (Electronic Data Interchange)

Advanced Job Scheduler, Creating Sub-Systems to run jobs, other than QBATCH, QINTER, etc.

Maintaining Runbooks for Project Management

Maintaining iSeries environments like DEV, QA, UAT, PRD, etc. for QA Testing. Refreshing multiple environments, bringing data from production system

User Account Management, User-id, Password Security, Group Profiles, Grant / Revoke Special Authority, Private Authority, User Auditing, Authorization Lists. Maintaining job description for proper user menu access

Multi-Factor Authentication using IBM Verify or Google Authenticator to get one-time password on cell phone

Kerberos Single Sign-on Authentication using MS Active Directory

Privileged Access Management (Digital Vault) – Cyber Vault, Delenia Secret Server and OKTA’s Keeper to store system and service account passwords

MQ Series, Channels, Queues, Queue Managers, Listener Ports, SSL Cypher, MQ Upgrade from v8 to v9

Install System CERT using DCM (Digital Certificate Manager)

Maintaining DB2/400 databases, PDM (Programing Development Manager), SDLC (Software Development Life Cycle), SQL/400, Query/400

Work with libraries, members, objects, physical / logical / index files, CL (Control Language), DBU

Replicating software PRECISELY/MIMIX using VSP, Data Group, Application Group, Planned / Unplanned Outage

Replicating software MAXAVA using Configurations, Backlogs, Running Audits, DR Replication

Change Management Tools, using Soft Landing / TURNOVER, Broadcom SYNON / COOL:2E, PTC / MKS IMPLEMENTER, Rocket / ALDON

Promoting / Distributing / Moving 2D & 3GL Objects, Error Message File, Conditions File to multiple production systems, STRCM, STRCR, Y1SY, Y2SY

Bringing promoted objects back to the lower environments

Maintain source and target environments, based on the user profiles, like DFSDDADM, DFSDQADM, DFSDUADM, DFSDPADM

Installing Change Management PTF’s, and Upgrading Change Management Tools to a newer version

Installing, Configuring, Log Collections for TEMS (Tivoli Enterprise Monitoring Server), TEPS (Tivoli Enterprise Portal Server), TEMA (Tivoli Enterprise Monitoring Agent)

Use of SST (System Service Tools), DST (Dedicated Service Tools) to identify and diagnose the system issues

Installing, Configuring, Supporting, Upgrading any third-party applications running on IBM AS400 iSeries, like FORTRA / ROBOT & POWERTECH & HALCYON, FRESCHE / X-ANALYSIS, HAWKEYE / PATHFINDER, ORIGINAL SW / TESTBENCH, PRODATA / DBU, WORKS RIGHT / PERZIP4, IBM / STERLING CONNECT DIRECT, IBM / GUARDIUM, ARPEGGIO, etc.

Data Collection Tools, like QMGTOOLS

Data Mining and extraction from different platforms across the network

Project Coordination, Analytical Skills to troubleshoot the issue, timely interact with HW/SW vendors to resolve

PC connection with AS400 using 5250 emulation and ACS (Access Client Solutions), version 119.11

Excessive use of Microsoft Office products, Word, Excel, Access, PowerPoint, etc.

Worked extensively on various ERP / BPCS Modules (now known as INFOR), same as Oracle’s J D Edwards

Financials – Account Receivables, Account Payables, General Ledger, Fixed Assets, Cash Management, Payroll, Financial Retrieval System, Multiple Currencies

Distribution – Inventory, Purchasing, Order Entry, Billing & Sales, Promotion, Forecasting

Conducting After-Hours / Weekend Deployments to promote system changes, like promoting objects to production systems, deploying software updates, PTF’s, system cleanup’s, etc. which regularly could not be done during normal business hours

Working effectively in a multi-cultural work environment

Provide 24X7 system support, ensuring 100% system availability, tier-3 support, helpdesk coverage

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