Immigration Case Management Specialist with 41 Years Experience
Resume:
Renee Elaine Smith
***** ****** **** ****, *******, TX 79424
Phone: 816-***-**** Email: *********@***.***
Professional Summary
Seasoned federal professional with 41 years of government service, including 24 years of specialized experience in U.S. immigration law, case management, anti-fraud protocols, and eligibility determinations. Proven expertise in adjudicating a wide range of immigration benefits, assessing applicant credibility, and ensuring compliance with regulatory standards. Seeking a remote, part-time role supporting immigration attorneys in case preparation, documentation review, and client coordination.
Core Competencies
Immigration Case Management
Anti-Fraud Compliance & Investigation
Statutory & Regulatory Analysis
Biometric Processing Oversight
Eligibility Determination & Adjudication
Legal Research & Documentation
Data Privacy & Confidentiality
Client Service & Communication
Professional Experience
U.S. Citizenship and Immigration Services (USCIS) - Virtual Benefits and Integrity Office Remote
07/2024 – 05/2025
Immigration Services Officer
Reassigned to USCIS’s new virtual adjudications team, ensuring accurate, timely processing of benefit applications in a fully remote environment.
Adjudicated Form N-600 (Application for Certificate of Citizenship), determining eligibility for individuals claiming derivative or acquired citizenship.
Processed Form I-765 applications under category (c)(10) for individuals seeking employment authorization while pursuing Cancellation of Removal proceedings.
Reviewed and verified Form G-325A Biographic Information submissions in support of Deferred Action cases, ensuring data accuracy and compliance with regulatory standards.
Collaborated with remote colleagues and federal partners to maintain adjudication integrity, case accuracy, and fraud prevention in a virtual setting.
USCIS - Milwaukee, WI
06/2018 – 07/2024
Applicant Support Center (ASC) Manager / Immigration Services Officer
Served as primary federal liaison between ASC operations and USCIS offices, ensuring operational compliance and case integrity.
Adjudicated applications for Certificates of Citizenship and determined eligibility for complex citizenship cases.
Verified applicant identity and documentation, approved biometric waivers, and addressed discrepancies.
Coordinated appointment scheduling, processed biometric cases, and reconciled identification inconsistencies.
USCIS – Laguna Niguel, CA
04/2016 – 05/2018
Immigration Services Officer
Processed Deferred Action for Childhood Arrivals (DACA) applications and employment authorizations.
Conducted background checks via federal law enforcement databases, flagging potential fraud and criminal activity.
Reviewed immigration benefits applications and provided technical guidance to peers and management.
USCIS – Dallas, TX / Lee’s Summit, MO
10/2001 – 04/2016
Immigration Services Officer & Immigration Information Officer
Adjudicated a wide range of applications including permanent residence, employment authorization, and family petitions.
Identified suspected fraud through document analysis and investigative interviews.
Provided case determinations, legal analysis, and formal decision notices.
Trained junior officers and collaborated with law enforcement partners on fraud investigations.
Education
Southwestern College – Chula Vista, CA
38 Semester Hours Completed – 1989
Technical Skills
Microsoft Word, Excel, Access, PowerPoint, Outlook USCIS Case Management Systems
Security Clearance
Secret (Active as of retirement)
References
Available upon request, or you may contact the following individuals directly:
Andre Jones
************@*****.***
Relationship: Friend and Former Colleague
Dominique Compton,
360-***-**** ***********@*****.***
Relationship: Niece
Cynthia Carter
816-***-**** ************@*********.***
Relationship: Friend
Maurice Williams
Relationship: Friend
Jwana Adebiyi
816-***-**** *************@*******.***
Relationship: Friend and Former Colleague
Contact this candidate