Assistant Manager - Retail Operations Expert
Resume:
EXPERIENCE
Assistant Manager
November **** - Present Family Dollar, LaBelle, Fl
Helped oversee the daily operations of the store, managing staff and inventory.
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Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
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Coached and mentored new employees on company policies and procedures.
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Scheduled equipment cleanings, maintenance, and repairs and ordered new equipment and tools.
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Reported customer and employee accidents, injuries, and concerns for supervisor review.
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Communicated with clients to address questions, concerns, and needs and provide quality customer service.
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Tracked store inventories and replenished products according to demand.
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Resolved customer complaints and handled refunds and returns to promote satisfaction.
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Administered bookkeeping functions to generate invoices and handle accounts payable and receivable.
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EDUCATION
High School Diploma
May 1999
LaBelle High School, LaBelle, Fl
SKILLS
• Staff Training
• Customer Service
• Health and Safety Regulations
• Time Management
• Order Supplies
• Retail Operations Management
CONTACT
*************@*****.***
LaBelle, Fl 33935
CAREER OBJECTIVE
Highly organized Assistant Manager
skilled in leading teams, managing
daily operations and boosting
customer satisfaction. Achieved
success in increasing sales and
profits, resolving customer
complaints, and overseeing staff.
Committed to providing exceptional
customer service and operational
compliance.
SHANTIE JAIMANGAL
ASSISTANT MANAGER
• Money Handling
• Merchandising
REFERENCES
References available upon request
Contact this candidate