Quality Assurance Analyst / Software Tester

ALEX KHEYFETS

*** ********** ****, ******* *****, Illinois 60089

847-***-**** • *****************@*******.***

QUALITY ASSURANCE ANALYST / SOFTWARE TESTER

Expertise in manual and automated testing; provide script development, functional, regression and system integration (SIT), user acceptance (UAT) and performance testing.

Experience with web applications, mobile devices, medical devices and banking apps, wireless devices; black box; quality assurance of GUI; embedded, networked and client/server applications.

Perform full cycle software and hardware testing, including planning, analysis, execution and reporting.

MS Access, Crystal Reports, voice recognition software, Astro 25 LMR; Visual Source Save, ShowLInk Access Point (AXT610), Axient; Visual Basic, VB Script, SQL, PL/SQL, Oracle, MS Office, Windows/Mac.

PROFESSIONAL EXPERIENCE

Software Test Engineer Express Mortgage Decisions, Inc., 8/ 2014 – Present (part time)

• Reviewed, analyzed and create test cases for accounting department.

• Performed system, unit, performance, load, regression, stress and data interface

Software Test Engineer

• Completed contracted position through Pyramid Consulting; managed data release for AT&T custom interactive voice recognition (IVR) software.

• Created data to validate proper call flow through application software; validated expected application reaction and ensured routing to business modules; validated errors and provided feedback.

• Utilized industry standard and client-specific toolset including DART, EASL, and Quality Center.

• Ensured compliance with client’s project management structures, rules and guidelines.

WMS Gaming Company, Chicago, Illinois, 3/2012 – 12/2013

Software Test Engineer

• Developed and executed test plans and scripts for new/existing game themes and operating systems.

• Identified, addressed and responded to escalated product issues as a resource for problem resolution.

• Collaborated with Product Development team members to resolve all issues before product release.

• Provided detailed project reports, including project status and final completion.

• Utilized various databases for system test functions.

Motorola Solutions, Schaumburg, Illinois, 7/2011 – 2/2012

Software Test Engineer

• Executed manual test scripts in a land mobile radio system environment; Installed and configured software on client’s two-way radio communication system in a system integration test lab environment.

• Programmed and utilized Motorola radio units under test conditions to validate system infrastructure.

• Managed test case execution and time tracking in a test management tool; discovered, debugged and characterized defects.

Shure, Niles, Illinois 3/2011 – 6/2011

Product Tester

• Tested wireless products, microphone systems, in-ear monitors, intercoms, including integration with Shure products and implementation in environment mixed with other vendor products.

• Coordinated wireless testing frequencies for onsite teams and offsite product shows.

• Grouped equipment into zones and established command/control centers from laptops.

Motorola, Libertyville, Illinois 8/2007 – 1/2011

Software Test Engineer

• Performed field tests for all Motorola mobile handset devices released to providers and consumers.

• Tested, analyzed and validated handset software, codes and features per customer and internal requirements, which also included internet downloads, bluetooth connections, GPS, and signals.

• Tested download performance, message processing, signal and connection requirements.

• Supported engineering team as a troubleshooting resource responsible for testing new hardware and software applications as well as accessories for new and upgraded products.

• Collaborated with development and integration team members to track and resolve technical issues.

Addison Professional Search, Addison, Illinois 1/2004 – 6/2007

Accounting Department

• Analyzed and implemented solutions to open invoices; established timelines and reduced DSOs.

• Transacted freight claims using Excel and SAP; processed invoices through EDI.

• Utilized SAP software for open invoice processing and various accounting responsibilities.

Allstate Insurance Company, Arlington Heights, Illinois 4/2001 – 12/2003

Software Tester

• Responsible for production support of daily application test runs, failure analysis, troubleshooting issue resolution and report generation. Performed manual and automated testing of software products.

• Experience in software quality assurance included writing test plans, test cases and test scripts.

• Test Team Lead on several projects to correct and retest defects; in charge of testing for Allstate Direct Distribution Channel for quoting and purchasing auto and property insurance.

• Applied and maintained WinRunner code for compliance projects and production defects.

Allegiance Healthcare Corporation, McGaw Park, Illinois 10/1999 – 4/2001

Programmer Analyst

• Full project development cycle included analysis and definition of business and technical requirements;

designed and developed software, created test plans, tested and documented test cases scenarios.

• Supported and tested Allegiance's Price Change Notification System; provided 24/7 support for applications running on UNIX and Windows NT platforms.

• Enhanced and maintained existing applications using Visual Basic, COM, ADO and Oracle.

• Created tables and normalized relational databases using Oracle and MS Access.

United Armored Services, Broadview, Illinois 10/1997 – 7/1999

Programmer

• Developed and maintained GUI and Crystal Reports; created and debugged Visual Basic programs.

• Designed forms and queries in MS Access and Visual Basic; designed permanent and run-time tables, configured ODBC drivers; created SQL stored procedures and functions.

• Created programs and diagnostic software for ATM machines using Visual Basic; created data interchange links between departments with Excel and MS Outlook using MAPI.

EDUCATION

Certifications: QTP (Quick Test Pro); Advanced Computer Training, Glenview, Illinois, 2/2010 – 12/2010;

MS Visual Basic, MS Access, Oracle, North Shore Educational Center, Skokie, Illinois, 2/1995 – 2/1996.

St. Petersburg Technical University

MS of Science in Engineering

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