Arliena James - Resume
Experienced Customer Service Professional
Contact Information
Address: *** ****** **. ***. *, Yorkville, OH 43971
Email: *************@*****.***
Phone: 220-***-****
Profile
Experienced customer service professional. Residing in Powhatan Point, Ohio, I am a proud mother of three and bring a strong work ethic and compassionate approach to every role.
Education
St John Central Catholic High School, Bellaire, Ohio — Diploma, 1994
Bryant & Stratton College, Buffalo, NY
My name is Arliena James I'm from Powhatan point Ohio. I have been in customer service
for an extended period. I am 48 ys.old and a mother of 3 beautiful children.
506 public rd. apt. 4
Yorkville, OH 43971
*************@*****.***
Education.:
St .John Central Catholic High School., Bellaire, Ohio.
I graduated with diploma. 1994.
College.: Bryant.& Capital Stratton., Buffalo, NY.
I graduated with diploma. For medical billing and coding., 2026.
I have several years of experience in customer service and support, including order processing, inquiries, troubleshooting, and sales verification. I am authorized to work in the US.
Work Experience
Customer Service Representative
Innovative Marketing Strategies — Warwood, WV
September 2017 – November 2018
Conducted cold calls to promote beneficial services.
Cashier/Customer Service
KFC — Wheeling, WV
February 2017 – September 2017
Managed sales transactions and food order preparation.
Customer Service Representative
Keranique — Bellaire, OH
January 2016 – March 2017
Handled incoming orders and product inquiries; assisted with billing issues.
Customer Service Representative
ICT — Morgantown, WV
March 2000 – February 2002
Responded to calls regarding JCPenney life insurance and related services.
Regarding my extended employment gap: As an only child, I was responsible for managing the final arrangements for my grandparents, father, and oldest son, whom I lost after he graduated from Marshall University at age 25. Following these circumstances, I decided to return to college to pursue a productive career. I am now prepared to continue moving forward in my professional path.