Operations Leader - Warehouse, Production, & Continuous Improvement

Jamar Dye

Sharpsburg, GA

Phone: 757-***-**** Email: ************@*****.***

WAREHOUSE • PRODUCTION • SUPPLY CHAIN • CONTINUOUS IMPROVEMENT LEADERSHIP

PROFESSIONAL SUMMARY

Production & Operations Leader with 10+ years of experience in manufacturing, distribution, military logistics, and high-volume warehouse environments. Proven ability to supervise and develop teams, drive continuous improvement, enhance output, and maintain strict compliance with Safety, Quality, GMP, and 5S standards. Strong background in production flow, scheduling, equipment coordination, inventory control, and cross-functional leadership. Adept at leading teams through change, improving KPIs, reducing waste, and maintaining production discipline. Open to 1st, 2nd, or 3rd shift including weekends and holidays.

CORE COMPETENCIES

• Production Supervision & Scheduling

• Team Leadership & Coaching

• Safety & GMP Compliance

• 5S, Lean, Six Sigma, Continuous Improvement

• Equipment Maintenance Coordination

• Quality Assurance & Root Cause Analysis

• Packaging & Processing Operations

• Changeover Management

• Inventory Control & WMS

• Problem Solving & Data-Driven Decision Making

PROFESSIONAL EXPERIENCE

Dollar General – Regional Hub, Newnan, GA

Operations Manager Oct 2023 – Present

- Supervise 5+ direct reports and oversee all department supervisors responsible for shipping, receiving, order filling, and repack operations.

- Drive Lean, 5S, and Six Sigma initiatives improving safety, flow efficiency, and work-area organization.

- Coordinate with engineering and maintenance teams to resolve equipment issues and maintain operational reliability.

- Ensure processes meet quality standards, audit requirements, and GMP-aligned practices.

- Led inventory recovery efforts, reconciling discrepancies and recovering millions in lost inventory.

- Authored the Operational Efficiency Playbook standardizing procedures for audits, safety, and operational discipline.

- Support production teams through schedule planning, resource allocation, and problem-solving to minimize downtime.

Distribution Cooperative Inc – McDonough, GA

Department Manager Jan 2020 – Oct 2023

- Supervised warehouse personnel ensuring compliance with safety, quality, and productivity standards.

- Improved fulfillment efficiency from 17 to 23 picks/hr and increased OTD from 87.74% to 99.94% within 15 months.

- Managed staffing schedules, coaching, and training for hourly employees.

- Identified bottlenecks and implemented continuous improvement solutions.

- Collaborated cross-functionally to ensure operational accuracy and meet daily production requirements.

Steelcase – Atlanta, GA

Zone Leader Mar 2019 – Jan 2020

- Enforced Standard Work, 5S, and Continuous Improvement across production zones.

- Drove performance metrics for Safety, Quality, Cost, and Schedule adherence.

- Trained and coached associates to build a high-performance culture.

Walmart eCommerce

Area Manager Mar 2014 – Mar 2019

- Supervised 130+ associates ensuring operational execution aligned with production plans.

- Forecasted staffing and workload based on expectations.

- Used data analysis to improve quality, safety, and production output.

- Ensured compliance with logistics, safety programs, and production standards.

United States Army

Cargo Specialist (E4) Nov 2009 – Oct 2017

- Managed hazardous materials, cargo transport, and equipment movement under compliance and safety protocols.

- Performed quality checks, inventory inspections, and documentation using automated systems.

- Served in (OEF) Operation Enduring Freedom in various locations in Afghanistan from 2010-2011.

- Earned 16 Service Medals for service during 2010 deployment including Honorable Discharge in 2017.

EDUCATION

Bachelor of Liberal Arts, Communication – Norfolk State University (2004 – 2008)

TECHNICAL SKILLS

Lean • Six Sigma • 5S • GMP • WMS • MS Office • Excel • SQL • Data Analytics • Safety & Quality Systems

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