Classroom Support Specialist and Customer Care Assistant
Resume:
DYNISHA BROOMES
******************@*****.***
OBJECTIVE
I aim to support the lead teacher in creating an effective and positive learning environment that enhances students' academic and social development. I help facilitate lessons, provide individualized attention, manage classroom activities, and assist with administrative tasks while fostering a safe and inclusive atmosphere for students to thrive.
EXPERIENCE
Christian Pentecostal Preschool September 2006-Present
Classroom Support: Assist the lead teacher in delivering lessons and maintaining classroom order.
Student Assistance: Provide individualized support to students who need extra help, ensuring they understand the material.
Classroom Management: Help monitor student behavior and enforce classroom rules, promoting a conducive learning environment.
Preparation of Materials: Assist in preparing lesson materials, organizing supplies, and setting up equipment.
Supervision: Supervise students during activities like recess or group work, ensuring safety and engagement.
Administrative Support: Help with grading, attendance, and other administrative tasks to reduce the teacher's workload.
Encouraging Engagement: Foster a positive, inclusive atmosphere that promotes student participation and collaboration.
Supporting Special Needs Students: Adapt materials or offer extra support where necessary to assist students with learning disabilities or special needs.
Target October 2016-Present
Problem Resolution: Address and resolve customer issues promptly and efficiently.
Customer Satisfaction: Ensure customers are happy with the support provided.
Timely Response: Respond quickly to customer inquiries, minimizing wait times.
Knowledge Sharing: Help customers understand products or services better by providing clear, accurate information.
Customer Retention: Build trust and foster loyalty to keep customers engaged with the brand.
Feedback Collection: Gather customer feedback to inform product or service improvements.
Brand Image: Represent the company positively and professionally, improving its reputation
EDUCATION
High School Diploma June 2003
CPR and First Aid Certified
Medical Assistant Certificate August 2010
CDA 2021
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