*.***********@*****.*** LAUREL, MD 443-***-****
OBJECTIVE
I am a hard-working and dependable individual seeking employment that will allow me to utilize my physical strength, organizational skills, and problem solving skills with a company that has a proven track record for providing great service.
EDUCATION
Bladensburg Barber School
January 2017 Barber License
South Shore High School
May 2000 GED
EXPERIENCE
The QG Baltimore, MD
Barber/Stylist June 2021 – Present
Cutting, trimming, and styling hair
Actively listening to customer’s needs and requests
Managing time effectively to respect customer’s time and schedule
Interpersonal skills to keep customers engaged while being serviced
LV Dental Center Mitchellville, MD
Office Assistant December 2019 – December 2021
Perform clerical duties such as mailing, filing, faxing
Utilize office equipment such as copiers, scanners, and fax machines
Utilize phone and answering systems and direct calls
Serve as a receptionist by greeting visitors and patients
Manage calendar/schedule appointments
Process payments and manage invoices
Imperial Dade Jessup, MD
Warehouse Associate January 2021 – November 2021
Maintain a safe work environment by cleaning and removing debris
Locate and select merchandise within the warehouse
Review incoming orders then pick tickets
Utilize picker, pallet jack, and forklift to move the materials
Unload trucks
Stock inventory
Baltimore Beauty and Barber School Baltimore, MD
Barber Instructor March 2021 – October 2021
Motivate, educate and coach students
Provide barber course instruction
Establish goals and objectives then follow up to ensure students are implementing
Floyds 99 Barbershop Crofton, MD
Barber May 2020 – June 2021
Welcome customers and determine needed service(s)
Ensure customer safety through proper clipper usage
Build strong relationships through great customer rapport and delivering on customer expectations
Offer services in a professional and positive manner by discussing the customer’s personal needs.
Robert Andrews Salon and Spas Gambrills, MD
Barber July 2016 – January 2020
Provide services such as cutting and trimming hair and beards
Ensure customer satisfaction by providing excellent haircuts and trims
Sanitize and disinfect tools, supplies, chairs and equipment on a daily basis
Client retention through strong relationship building
Diamondback Tavern Ellicott City, MD
Grill Cook September 2014 – December 2015
Manage inventory by keeping track of the food/supplies
Slice, cut, shred, tenderize meat and grill orders to the correct temperature
Plate food properly so that it is presented well to the customer
Break down and clean the grill before and after shift
Complete daily sanitation of the kitchen after every shift
Victoria Gastro Pub Ellicott City, MD
Waiter September 2012 – August 2014
Greet customers and escort them to their table
Present customers with a menu and determine meal options considering allergies, diet restrictions, etc.
Remain knowledgeable of our menu items and specials so that I may readily answer any questions guests have about regarding appetizers, entrees, beverages and desserts
Learn inside and out our extensive beer menu, we offer over 130 different beer selections that change seasonally
Arrive at work every day dressed professionally according to VGP standards, on time and mentally and physically prepared for my shift
SKILLS
Effective Communication/Customer Service
Forklift/Pallet Jack operation
Microsoft Office
Barber Instruction
Problem Solving
Organization
Efficient
Picking, Pulling, Sorting, Loading
Work in extreme temperatures
Inventory
Management
MICHAEL SIMMONS