Claims Representative with 4+ Years Experience

Melissa Wallace

602-***-****

****************@*****.***

SUMMARY OF QUALIFICATIONS

Claims Representative

Setup Claims for

Auto

Property

Inland Marine

Customer Service Representative

•Over 4 Years experience as a Customer Service Representative

•Achieved Awards for Excellent customer service

•Going above and beyond for all customers

•Problem Solving

PROFESSIONAL ACCOMPLISHMENTS

•Graduated in the Apprentice program

•I have Licenses in 15 states.

WORK HISTORY

11/13/2023- 10/10/2025

Claims Representative Chubb Insurance Phoenix AZ

●Setup claims for Property, inland Marine, Auto, Commercial

●Inbound calls

●Outbound calls

●Notated insured account

●Scheduled rentals

06/2022-7/2022 Customer Service 2nd chance treatment center Scottsdale AZ

●Scheduled appointments for patients

●Inbound Calls

●Notated patient account

11/2021- 2/2022 Customer Service Optumrx

●Schedule refills

●Enrolled new patients

●Scheduled appointments

5/2021- 6/2021 Customer Service TEK systems Tempe AZ

●Problem solving

●Enrolled customer in PPP loan

●Confirmed status of loan

Education: Phoenix Adult Education Arizona High School Equivalency Phoenix Arizona Merit College Medical Assistant Diploma Stockton California

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