Bilingual MSW

EDUCATION

JOB EXPERIENCE

M E D I C A L I N T E R P R E T E R

Ad-Astra - January 2022 - August 2024

Bilingual Care Coordinator

CAROLINA

BALLERO C O N T A C T

954-***-****

***************@*****.***

R E F E R E N C E S

Lujan Zacconi - Supervisor

754-***-****

Amy Shelley - Former Boss

786-***-****

S K I L L S

Microsoft Word, Excel and Power-point

Google Workspace, Zoom and Canva

Bilingual Communication

Curriculum Design

Customer Service & Admin Support

P E R S O N A L P R O F I L E

Bilingual (English–Spanish) education

and healthcare professional pursuing an

MSW to enhance patient care and

system efficiency. Skilled in

communication, organization, and

collaboration with diverse populations.

Experienced in creating supportive,

growth-focused environments in both

education and healthcare settings.

Thank You!

LANGUAGES

S P A N I S H E N G L I S H

Remote

-Facilitates clear and accurate communication between patients and healthcare providers in different languages during virtual medical appointments.

-Ensures patients fully understand their diagnoses, treatments, and care instructions through real-time interpretation.

-Upholds confidentiality and cultural sensitivity while helping healthcare teams deliver equitable, patient-centered care online.

Letters of recommendation upon

request.

P O S T - S U R G E R Y C A R E C O O R D I N A T O R Dimer Health - August 2025 - Present

Remote

-Conduct post-op follow-ups, wellness checks, and urgent telehealth evaluations.

-Coordinate with physicians, nurses, and insurance providers for seamless care.

-Manage patient records and workflows using Athena, AHS, and Carelink systems for insurance purposes.

-Respond to emergency care needs and coverage issues on extremely short notice.

-Support patients remotely with discharge guidance and appointment scheduling.

-Deliver compassionate telehealth support to enhance recovery and satisfaction.

A W A R D S

Fundamentals of written communications

University of Florida

GPA 3.6

M I N O R I N A N T H R O P O L O G Y

native native

P O R T U G U E S E

basic

B A C H E L O R I N E D U C A T I O N A L

S C I E N C E S

University of Florida

Tao Sigma Honor Society

S P A N I S H T E A C H E R K - 6 T H

Imago Dei Neighborhood School - August 2024 - August 2025 On-site

Non-profit school

-Teaching a curriculum with fun activities

-Assigning and grading homework

-Creating and grading tests and quizzes

-Engaging your class with lectures, classroom discussions, relevant activities and demonstrations.

Linkedin Link

TESOL certified

Contact this candidate