Multitalented Youth Support and Caregiving Professional

MAIA ABONITALLA

NE, Calgary, Canada T*Y *K* * – *87 – 664 – 6862 *********@*****.***

PROFESSIONAL SUMMARY

Dedicated and reliable professional with experience in youth support, caregiving, food service, administration, and customer service. Strong background in client care, documentation, food preparation, and team collaboration. Recognized for adaptability, professionalism, and ability to manage multiple responsibilities in fast-paced environments. CORE SKILLS

Youth and Client Support Caregiving and Medication Assistance Food Preparation & Safety Administrative & Office Support Customer Service & Cash Handling Inventory & Procurement Documentation & Record Keeping Microsoft Office (Word, Excel & PowerPoint) Communication & Team Collaboration

WORK EXPERIENCE

Child and Youth Worker 04/2025 – Current

Pluming Eagle Lodge – Calgary, Alberta

• Build positive relationships and provide one-on-one support.

• Teach life skills and coping strategies, guide on daily routines and activities.

• Plan and run programs tailored the youth needs, help implementing support plans.

• Ensure safety, respect, monitor and document behaviors and handle crises calmy.

• Work with co-staff, management, communicate with families.

• Documentation, keep clear, confidential records, report progress and concerns. Catering Staff (Part Time / On Call) 10/2025 – Current Elite Cuisine – Calgary, Alberta

• Assist in food preparation for small and large events.

• Prepare ingredients while maintaining food safety standards.

• Set up catering stations and event displays.

• Support short notice catering orders.

• Work collaboratively with team members to ensure timely service. Caregiver (Part Time/ Private Employer) 05/2025 – Current Calgary, Alberta

• Provide companionship and emotional support to client

• Assist with daily living activities including feeding and personal care.

• Monitor health conditions and report concerns to the family.

• Maintain a safe, clean and comfortable living environment. Cake Maker / Crew Member 05/2024 – 04/2025

Dairy Queen – Calgary, Alberta

• Customer Engagement: Greeted 100+ customers daily and guaranteed a positive experience and improving satisfaction.

• Operations & Inventory Management: Assisted with food prep, inventory stocking and equipment maintenance to meet operational standards.

• Team Collaboration: Worked closely with team 8 members to optimize workflow and achieve business goals.

• Product Preparation: Created and decorated ice cream cakes following company guidelines to ensure consistency and quality.

Retail Assistant – Lottery Kiosk (Turn Over to Real Superstore) 11/2023 – 05/2024 Miraco Lottery – Calgary, Alberta

• Customer Support & Sales: Assisted customers with purchasing lottery tickets and provided solutions to technical issues, ensuring smooth transactions with no complaints.

• Cash Management: Handled cash and daily sales reports with attention to accuracy, ensuring no discrepancies.

• Inventory & Reporting: Managed inventory and prepared daily sales summaries, helping maintain accurate stock levels and sales records and reducing errors. Store Clerk 09/2023 – 12/2023

Wild Orchid – Calgary, Alberta

• Client Interaction: Provided high-quality service by welcoming customers, addressing their inquiries and ensuring satisfaction.

• Administrative Assistance: Managed phone inquiries-maintained customer databases and ensured files and records were well-organized.

• Operational Support: Kept the store environment clean, organized and properly stocked, contributing to overall store efficiency feedback from visitors. Receptionist & Administrative Assistant 07/2015 – 08/2023 Synaxis Ready Mix Concrete – Abu Dhabi, UAE

• Front Desk Operation: Provided excellent service at the front desk, directing clients and visitors and addressing inquiries and feedback.

• Administrative Support: Supported managers with scheduling, correspondence and document management to streamline daily operations.

• Procurement & Inventory: Managed local purchase orders, communicated with suppliers, and ensured inventory was up to date and cutting delays.

• Team Coordination: Collaborated with various departments (HR, Marketing, Logistics and Technical) to facilitate smooth workflow and support in business operations. EDUCATION

Business Administration in Management 04/2025

Southern Alberta Institute of Technology (SAIT) – Calgary, Alberta Caregiver Professional 10/2023

Abu Dhabi, United Arab Emirates

Bachelor of Arts in Economics 05/2004

Xavier University – Cagayan De Oro City, Philippines TECHNICAL SKILLS

Microsoft Office (Word, Excel and PowerPoint) and basic data entry tools KEY SKILLS AND ABILITIES

Administration & Office Management Procurement & Inventory Control Customer Service Health & Safety Standards Customer Relations Communication Problem-Solving Time Management Technical Competence Adaptability Collaboration Leadership COMMUNITY SERVICE & VOLUNTEER WORK

SAIT Open House Volunteer February 2025 & October 2024 Southern Alberta Institute of Technology (SAIT) – Calgary, Alberta Homecare for 6months January – June 2023

Medcare General Services – Al Ain, Abu Dhabi, UAE. Student Assistant Infirmary January 2001 – May 2004 Xavier University - Cagayan De Oro City, Philippines REFERENCE’s:

Nick Gonzales Jan Harry Jondanero

University of Calgary Pluming Eagle Lodge

+1-403-***-**** +1-403-***-****

Luigi Limsiaco Ms. Irene

Dairy Queen Miraco Lottery

+1-403-***-**** +1-403-***-****

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