AURORA LELAJ
Ottawa, ON
416-***-**** *-*****@****.***
https://www.linkedin.com/in/auroralelaj
HIGHLIGHTS OF QUALIFICATIONS
• Post-Graduate Certificate in “Human Resources Management”
• Certificate in “Public Administration Program”
• Confident & good knowledge of Canadian Employment Law, Human Rights, and Labour Relations
• Facilitating experience in AODA training (Accessibility for Ontarians with Disabilities Act)
• Over 4 years’ experience in admin, client service, full-cycle recruitment, postings, etc.
• 10+ years’ experience heavily in education
• Computer skills: Word, Excel, PowerPoint, Outlook
• Proficient oral & written communication skills in English, Italian, and good knowledge of French WORK EXPERIENCE
Advisor, HR Career Lifecycle
The Ottawa Hospital – Ottawa, ON May 2023 - Present
• Responding to inquires and providing guidance to the clients (staff) on HR-related matters such as collective agreements, sick leave, service and seniority, vacation, and leave of absence
• Ensuring that all new hires, transfers and leaves of absence are entered into the Human Resources Information system (Oracle PeopleSoft) in a manner that ensures accuracy and integrity of the HR data and compliance with the various collective agreements and the Employment Standard Acts
• Collaborating with the broader HR and Finance teams including Talent Acquisition, Labour Rela- tions, Scheduling, Occupation Health and Payroll to support both day-to-day operations as well as providing counsel and support for lifecycle-related matters
• Provides information related to procedures, benefit entitlements, organization policies, and prac- tices
Human Resources & Payroll Officer
The Ottawa Hospital Research Institute – Ottawa, ON May 2022 – May 2023
• Prepared employment contracts for new hires & internal changes in an accurate & timely manner
• Worked close and collaborating with the manager in the whole interview process, such as sourc- ing, screening, and interviewing candidates
• Executed employee onboarding and contract renewals for, admin staff, grant-funded employees, postdoctoral fellows, and trainees
• Provided specialized guidance on salary determination and assisted with salary negotiations.
• Ensured annual increases were processed as required
• Reviewed, analyzed and made recommendations to resolve payroll discrepancies.
• Oversaw payroll-related functions and worked with HR and Payroll Assistants to ensure the proper processing of weekly payroll
• Maintained all HR records and updated employee files using Oracle HRIS System
• Provided information related to policies, procedures, practices, benefit entitlements, and organi- zation policies
• Managed administration of group benefit and retirement plans
• Processed employee terminations ensuring they comply with the Employment Standards Act and OHRI policies
• Assisted in implementing the best HR programs, policies, practices, and compliance Human Resources & Payroll Assistant
Ottawa Hospital Research Institute – Ottawa, ON Mar 2021 – Apr 2022
• Provided day-to-day operational support to the entire Human Resources team on all facets of HR
• Processed payroll on a bi-weekly basis (Workforce ESP)
• Supported the HR team in the timely administration of yearly projects such as (the Long Service Awards and the Canada Summer Jobs program)
• Responsible for Job posting in LinkedIn, social media, and Indeed
• Conduct pre-screening interviews, and reference checks
• Assisted with new hire orientation and Employee Learner Module requirements
• Processed paperwork for unpaid individuals
• Assisted with weekly and monthly reports and audits
• Data entry for new hires and contract renewals
• Monitored the HR inbox(s) and distributed emails to the appropriate HR Officer Human Resources Coordinator
Abrams Towing – Toronto, ON Oct 2019 – Mar 2020
• Reported to the HR Manager to advise on the functional area.
• Provided administrative support to the HR department, as needed, in areas such as research, record-keeping, file maintenance, and HRIS entry (Workday)
• Maintained records of personnel-related data in both paper and the database and ensure all em- ployment requirements are met
• Ensured that effective and up-to-date health and safety at work regulatory framework is main- tained
• Stayed current on governmental requirements and laws in their functional area.
• Supported the recruitment/hiring process by posting jobs, sourcing candidates, performing back- ground checks, assisting in shortlisting, issuing employment contracts, etc.
• Interacted professionally and communicate well with all the staff
• Conduct and supervise training and development programs through Mindflash for employees. Human Resources Development Officer – Co-op Position Evangel Hall Mission, Toronto, ON May 2019 – Aug 2019
• Developed a new staff Orientation Guide and Onboarding process
• Provided tools and recommendation practices to develop and monitor accommodation plans
• Implemented a performance review program for staff
• Delivered training to staff, to ensure understanding participation in these processes Restaurant Manager May 2016 – July 2018
The Prince Edward Restaurant, Charlottetown, PEI
• Managed the restaurant for the procurement of Customer service, Health & Safety
• Directly responsible for full recruitment activities, including screening, resumes, and interviewing alongside the restaurant owner
• Developed interview questions and acted as a panel member for all interviews
• Responsible for Day-to-Day operations and able to multi-task duties, schedule, inventory English teacher Jan 2006 - April 2016
Gr 3 - Gr 12 (Elementary / Secondary / High school - Public school) Regional Educational Directory, Gjirokaster, Albania
• Taught English as a second language for 10 years for youth aged 9-18
• Taught students using a systematic plan of lectures, discussions, audio-visual presentations, diffi- cult accommodation needs
• Evaluated progress, need to assess of students, and discussed results with co-workers, parents, stakeholders, and management office
• Prepared and implemented remedial programs for students requiring extra help
• Participated in staff meetings, educational conferences, and teacher training workshops with new teaching methods
VOLUNTEER EXPERIENCE:
Secondary school “Andon Zako Cajupi,” Gjirokaster, Albania Sept 2013 – Ap 2016 Educator volunteer
• Guided mentored and leaded new students from the university to ensure their skills for their future profession
• Coached, educated, and trained in procedures and policies in the education area Gjirokaster, Albania
EDUCATION
CHRP – in progress
Public Administration Program
World Skills Employment Centre Oct 2021 – Dec 2021 Permanent Education, Ottawa, ON Oct 2020 – Mar 2021
• Intensive French Programme – Level 5
Client Service Excellence Aug 15, 2019
Human Resource Management - Post Graduate Sep 2018 – Aug 2019 George Brown College, Toronto, ON
• Employment Law, Human Rights, Labour relationships, Compensation, Accounting, Re- cruitment & Selection, Accessibility for Ontarians with Disabilities Act (AODA), Health & Safety, Organization Effectiveness, Training and Development, HR Planning, etc. Bachelor of Education, Major: English Sep 2000 – Jul 2004 University Eqrem Cabej, Gjirokaster, Albania
• Heavily focused on English literature, grammar, writing skills, history, counseling Canada Equivalency "WES" - Bachelor’s degree (four years) in English Education