Stephanie Chism
Mount Vernon, TX *****
****.*****@*****.***
Professional Summary
Driven Assisted Living Administrator with 23 years of experience in patient care, customer service, and administrative roles. Proven track record in managing daily living activities, supervising staff, and improving health and wellness programs. Possesses a strong background in medical billing and coding, with certifications in ICD-10 and CPT coding. Skilled in calendar management, analysis skills, and Microsoft Office. Seeking a role that leverages my expertise in patient care and administrative management to drive success in an assisted living setting. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Executive Assistant
Brookdale Hospice
August 2023 to Present
• Oversees the management and daily operations of the facility
• Ensures the facility is in full compliance with all federal, state, and local licensing regulations
• Ensures the facility, grounds, and equipment are maintained in a clean, sanitary, and safe condition
• Recruits, hires, and oversees the appropriate levels of staff to meet resident and facility needs
• Helps the marketing staff secure referrals and admissions
• Prepares, oversees, and monitors the annual budget
• Resolves resident and family complaints and concerns
• Monitors sales and marketing initiatives and activities
• Ensures that required documentation is complete and is in compliance with regulations and standards Cna
Rock Creek Health and Rehabilitation-Sulphur Springs, TX July 2023 to August 2024
Assist residents with daily living activities, including meals, exercise, and leisure programs. Provide assistance as needed with resident admission, discharges, and transfers. Maintain and update assigned documentation on regular basis. Report all changes in residents condition and allegations of residence abuse to charge nurse on duty. Notify charge nurse of unavailable or low stock of supplies Wellness Director/ Assistant Administrator
The Lodge Assisted Living and Memory Care-Mount Pleasant, TX January 2023 to July 2023
responsible for improving the health and wellness of the employees where he or she works or the participants at a community center. As such, one of the most rewarding aspects of the job is overseeing successful health and wellness programs that make a positive difference in people's lives. CNA - Certified Nursing Assistant
Direct Care Staffing-Denton, TX
December 2021 to January 2023
• Monitored vital signs
• Provided caring, intimate, hands-on healthcare for patients, clients and residents
• Assisted with feeding patients 3 meals per day
• Delivered patients' medication
• Worked in a nursing facility and hospital
• Took care of approximately 17 elderly patients daily
• Assisted with bathing patients
• Helped patients with daily living needs
• Worked with mechanical lifts, as needed
• Scheduled patient activities
• Made beds
• Cleaned rooms
• Communicated patient's condition to the nurse in charge Certified Nursing Assistant
Mission Manor-Mount Vernon, TX
March 2017 to December 2021
Patient care, customer service, vital signs, bathing, feeding, documentation and dressing residents. Paralegal
Holler Law Firm, LLC.-Dallas, TX
April 2010 to March 2017
• Acted as court liaison between judges, court administration, attorneys, and public.
• Drafted judicial correspondence and handled all court mailings.
• Researched documents and publications for details that would establish evidence.
• Examined Deeds of Trust to determine the granter, trustee, and loan amount. Medical Assistant/Medical Records
Diagnostic Clinic of Longview-Longview, TX
August 2006 to March 2010
Using computer applications, answering telephones, welcoming patients, updating and filing patient medical records. Coding and filling out insurance forms. Scheduling appointments. Transmitting prescription refills as directed. Injections, assisting physician during exams.Answered phone calls, greeted clients, and scheduled appointments. Assisted with purchasing of safety supplies and processed client orders. Managed financial bookkeeping for the company using QuickBooks. Scheduled patient admissions and discharges. Ordered and distributed office supplies while adhering to a fixed office budget. Audit patients records for discrepancies and new admissions/readmissions. Managing patients records and release to authorized personnel. Verified patients information for treatment, diagnosis, and demographics. Oversee transcription from physicians orders, EHR, POC, medical billing and Coding, ICD-10, and insurance verification.
Business Office Manager
Whispering Pine Lodge-Longview, TX
January 2001 to July 2006
Answered phone calls, greeted clients, and scheduled appointments. Assisted with purchasing of safety supplies and processed client orders. Managed financial bookkeeping for the company using QuickBooks. Scheduled patient admissions and discharges. Ordered and distributed office supplies while adhering to a fixed office budget. Audit patients records for discrepancies and new admissions/readmissions. Managing patients records and release to authorized personnel. Verified patients information for treatment, diagnosis, and demographics. Oversee transcription from physicians orders, EHR, POC, medical billing and Coding, ICD-10, and insurance verification.
Education
August 2024 to September 2024
Bachelor of Science in Healthcare Administration
University of Phoenix
March 2023 to February 2024
MedCerts
March 2021 to May 2021
Associates of Art in Healthcare in administration
University of Phoenix
February 2014 to February 2014
ICDC COLLEGE
April 2011 to April 2011
Skills
• Clerical experience
• TEAM PLAYER (Less than 1 year)
• English
• Personal assistant experience
• Accounts payable
• Data Entry
• SharePoint
• General ledger accounting
• ICD coding
• Adobe Acrobat
• Conflict management
• Office management
• medicad/medicare (8 years)
• Medical collection
• Physiology knowledge
• Accounts receivable
• Financial Report Writing
• Calendar Management
• Documentation review
• SAP
• Laboratory Experience
• Team Player
• Anatomy Knowledge
• billing (9 years)
• Laboratory experience
• Negotiation
• Computer skills
• Senior care
• Accounting
• Communication
• Cash register
• Communication skills
• Healthcare management
• Human Resources (4 years)
• Marketing
• ICD-9
• Transcription
• Medical Receptionist (4 years)
• Records management
• Data entry
• Law office Cna license- Na535425 03/14/96
• QuickBooks (8 years)
• Medication administration
• Resident's rights
• Working with people with developmental disabilities
• ICD-10
• Microsoft Access
• Direct support
• Insurance verification
• Benefits Administration (7 years)
• Medical records
• Cash handling
• Office Manager Experience (8 years)
• Hospital experience
• Data collection
• Bookkeeping
• Primary care
• Vital signs
• Professional
• Dementia care
• Care plans
• EMR Systems
• Typing
• Analysis skills
• Epic
• Google Docs
• Personal injury law
• scheduling apointments (10+ years)
• Medical Records
• Patient care
• Event Planning
• Microsoft Word
• Leadership
• Medical Terminology (10+ years)
• Medical coding
• insurance referrals (10+ years)
• Sales
• accounts receivable (8 years)
• OTA (Less than 1 year)
• Nursing home experience
• Microsoft Outlook
• Acute care
• HIPAA
• Mobile applications
• Budgeting
• Insurance Verification
• Microsoft Office
• Proofreading
• Administrative experience
• Medical Billing And Coding (8 years)
• QuickBooks
• Computer networking
• Memory care
• Medical Billing
• Legal Research
• Administration
• Phone etiquette
• Calendar management
• Organizational skills
• CPT coding
• General ledger reconciliation
• Computer operation
• Legal research
• Supervising experience
• Legal Drafting
• filing/answering phones (10+ years)
• Medical office management
• Team management
• Clerical Experience (8 years)
• Medical Office Experience
• Microsoft Excel
• Telecommunication
• Nursing
• microsoft excel (10+ years)
• Medical office experience
• Management Experience (3 years)
• Office experience
• Driving
• Skilled nursing facility
• Customer Service
• Management Experience (7 years)
• Employment & labor law
• CPT Coding
• Writing skills
• Urgent care center
• Accounting software
• Assisted living
• Long term care
• customer services (10+ years)
• LAN
• Typing (10+ years)
• Anatomy knowledge
• Windows
• Paralegal
• Accounts Payable
• Medical billing
• Management
• Internal medicine
• Long term care experience
• Recruiting
• Human resources
• Microsoft Publisher
• Microsoft
• Medical terminology
• Physiology Knowledge
• payroll (6 years)
• Group home
• Front desk
• Office Management
• Research
• Customer service
• Payroll
• SAP (8 years)
• Personal Assistant Experience
• Medical Scheduling
• EMR systems
Certifications and Licenses
CNA
Certified Professional Coder
State Tested Nursing Assistant
Certified Coding Associate
Paralegal Certificate
Medical Billing Certification
Certified Coding Specialist
BLS Certification
Residential Care/Assisted Living Administrator
Driver's License
CPR Certification
AED Certification
ICD-10 Certification