Auto Loss Adjuster - Claims Evaluation & Negotiation
Resume:
ABOUT ME
Results-driven Auto Total Loss
Adjuster with proven expertise in
claims evaluation, negotiation,
and settlement. Adept at
analyzing insurance policies and
repair estimates, utilizing
advanced damage assessment
software to ensure accurate
reporting. Detail-oriented and
committed to delivering efficient,
professional service. Bringing a
strong customer service
background across diverse
industries.
SKILLS
MICROSOFT OFFICE
CUSTOMER RELATIONSHIP
MANAGEMENT
EXPERIENCED IN CCC
ONE/MITCHELL SOFTWARE
VENDOR MANAGEMENT
CLAIMS PROCESSING
TIME MANAGEMENT ABILITIES
ADAPTABILITY AND FLEXIBILITY
SUBROGATION/ARBITRATION
DOCUMENTATION MANAGEMENT
DESK MANAGEMENT
COMMUNICATION SKILLS
EDUCATION
DeVry-Keller School of
Management /
Columbus /
• Public Administration,
Concentration in Non-Profitable
Organizations
Franklin University /
Columbus /
• Applied Management, Minor in
Global Business/Marketing
WORK EXPERIENCE
Winchester
Apr 2025 - Present • Follow safety and sanitation guidelines to maintain a clean and safe work environment.
• Measure and mix ingredients accurately to ensure consistency and texture.
• Maintain cleanliness and organization of the bakery workspace and equipment.
• Operate baking equipment such as ovens, mixers, and proofers safely and efficiently.
Marietta
May 2023 - Apr 2025 • Monitor and record clients' health status and report changes to healthcare professionals.
• Prepare and serve nutritious meals tailored to dietary needs
• Administer medications accurately following prescribed schedules and instructions
• Assist clients with daily living activities such as bathing and dressing
Columbus
Mar 2015 - May 2023
• Maintained effective and ongoing communications with insureds, claimants, agents, attorneys, other insurance companies, representatives, vendors, and company
personnel.
• Demonstrate advanced knowledge of P&C insurance industry products, services, contracts, and internal
processes/systems/ procedures to ensure compliance with laws, regulations, and policy provisions.
• Assessed damage to vehicles and determined appropriate repair costs using CCC One to write estimates based on industry standards.
• Examined automobile estimates, storage, and rental days from third party insurance carriers for recovery potential.
• Analyzed financial documents such as invoices and bills of sale in order to verify ownership rights prior to declaring a vehicle a total loss.
Columbus
Apr 2010 - Mar 2015
• Successfully ran the Nationwide on yourside vehicle damage drive in facility in Columbus Ohio.
• Monitored claims handling by leveraging calendar management system, completing timely follow up with all parties.
• Served as a panelist member for Arbitration Forums.
• Examined titles to property to determine validity and acted as company agent in transactions with property owners.
• Estimate repair costs using industry-standard software such as CCC One.
• Review facts of loss and vehicle damage to determine if subrogation opportunities exist and ensures all supporting physical damage documentation is in the claim.
MASTER'S DEGREE
BACHELOR OF SCIENCE
CRUMBL COOKIE Baker
SELF Caregiver
WESTFIELD
INSURANCE
Auto Total Loss Adjuster
NATIONWIDE
INSURANCE
Auto Physical Damage/Subrogation Adjuster
MANDY
HURST
Stephens City, VA 22655, Stephens
City, 22655, United States
***********@*****.***
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