Workshop Controller Automotive Service Leader
Resume:
VISHNU SREEKALA
VASANTHAN
LIWAN, DUBAI, UAE
+971********* ****************@*****.***
http://linkedin.com/in/vishnu-sreekala-vasanthan- 690519227
Proffesional Summary
Highly skilled and dedicated Workshop Controller with extensive experience in supervising automotive maintenance and repair operations for a wide range of premium and mainstream vehicle brands. Adept at coordinating workshop activities, managing technician performance, and ensuring timely, high- quality service delivery. Possesses strong diagnostic and technical expertise with leading manufacturers such as Mercedes-Benz, BMW, Porsche, Audi, Volkswagen, Ford, Chevrolet, Tesla, Lexus, Toyota, Mazda, Hyundai, Kia, Nissan, Honda, Infiniti, Renault, Mini cooper, Cadillac, Volvo, GAC, Ferrari, Bentley, GMC, Land Rover, Dodge, and Mitsubishi. Committed to maintaining exceptional standards of safety, efficiency, and customer satisfaction while optimizing workflow and resource utilization.
Personal Details
Date of Birth : 1/7/1994
Marital Status : Married
Nationality : Indian
Religion : Hindu
Passport : W7772468
Gender : Male
Driving Licence : UAE Licence
Visa : Employment Visa
Education
American Engineering Technology
Diploma in Automobile Engineering
Languages
English Hindi Arabic Tamil Malayalam
Experience
Legends Automobile Service, Al Quoz,Dubai
Workshop Controller
Supervise daily workshop operations, ensuring all repair and maintenance tasks are completed efficiently and to manufacturer standards.
Allocate jobs to technicians based on skills and workload to maximize productivity and workflow efficiency.
Monitor repair progress, provide technical guidance, and conduct quality control inspections on completed vehicles.
2021 - 2024
2019 - 2021
Coordinate with Service Advisors and Parts Department to ensure smooth communication and timely job completion.
Review and approve job cards, repair orders, and warranty documentation for accuracy and completeness.
Maintain workshop safety, cleanliness, and compliance with Dubai Municipality and RTA regulations.
Track technician performance, efficiency, and productivity through DMS and workshop reports. Ensure tools and diagnostic equipment are properly maintained and calibrated. Support technical training, performance evaluations, and continuous improvement initiatives. Promote high standards of customer satisfaction, teamwork, and professional service delivery. Pitshop 44 Auto Service Centre, Sharjah,UAE
Floor Supervisor
Maintenance Supervision: Oversee routine maintenance and repairs to ensure cars are safe, reliable, and compliant with standards.
Scheduling & Planning: Develop maintenance schedules, prioritize repairs, and minimize vehicle downtime.
Inspection & Compliance: Conduct regular inspections and ensure adherence to safety, environmental, and regulatory requirements.
Team Management: Supervise mechanics and technicians, assign tasks, evaluate performance, and provide ongoing training.
Quality Control: Monitor repair quality, ensure timely completion, and maintain high operational standards.
Inventory & Procurement: Manage tools, parts, and supplies; coordinate purchases and maintain equipment in optimal condition.
Budget & Reporting: Monitor expenses, optimize costs, and prepare performance and cost reports for management.
Safety & Incident Handling: Enforce safety protocols, investigate accidents, and implement corrective actions.
Coordination & Communication: Liaise with fleet managers, drivers, and clients to schedule services and resolve issues efficiently.
Record Management & Systems: Maintain accurate service records, update management software, and track car performance.
Process Improvement: Identify opportunities to enhance efficiency, integrate new technologies, and improve workshop productivity.
Marwan Abbas Auto, Fujairah,UAE
Supervisor
Supervised all cars and equipments repair, managed an efficient workflow and verify that all reported mechanical issues were properly fixed.
Determined, gathered, and provided the materials/parts, tools, and labor necessary for car/equipment
Ensured that the preventive maintenance repair work, fueling/cleaning of the fleet vehicles are accomplished properly, daily.
Enforced the department policies, including policies related to work schedules and assigning personnel to effectively carry out required work.
Communicated operational issues and changes to supervisor on regular basis, including complete and relevant paperwork and reports of all maintenance actions . Update the computer system on all ongoing and completed repair in the garage. Perform cars Troubleshooting and Deep Diagnosis (Mechanical & Electrical) Assisting customers by providing Technical Explanation to their concerns Performing joint road tests with customers to capture their concerns Perform routine maintenance and general mechanic repair work on vehicles Manual skill & ability for performing technical and mechanical jobs. 2017 - 2019
2015 - 2017
2013 - 2015
Assist the Service Advisors in capturing data while creating the Repair Support Request and Branch Field
Technical Reports submitted to the after-sales Distributor Team for any escalations. Willingness to learn with hands-on training.
Auto Tech LLC, Al hail, Fujairah,UAE
Supervisor
Conducted thorough state inspections, identifying and resolving safety issues in accordance with established standards.
Utilized advanced diagnostic tools and techniques to accurately diagnose and repair complex mechanical and electrical issues.
Maintained detailed records of inspections and repairs to ensure accurate documentation and compliance with regulations.
Collaborated with other departments to streamline processes and improve overall customer experience.
Demonstrated exceptional attention to details and manual dexterity to perform precise repairs and adjustments.
Diagnose faulty components of the car
Communicate to service advisor about the needed parts to rectify the requested fault Conduct the repair by removing and installing the required parts Test drive the car before the job to replicate the customer complaint and point out any issues in the car
Test drive the car after completion of the job to insure the complaint has been resolved Conduct a computer scan and send the report to the advisory Conduct a comprehensive test on the vehicle to insure proper operation Al Safa Saudi Company, Saudi Arabia
Mechanic
Inspected, tested, adjusted, repaired, and replaced integral parts of the vehicle engine, alternator, water pump, and transmissions.
Repaired various systems, to include wheelchair lifts, and wipers made emergency repairs and service calls in the field as necessary.
Completed all preventive maintenance services including lubrication, oil changes, battery maintenance, tire changes, and repairs.
Inspected, tested, adjusted, repaired, and replaced integral parts of the vehicle engine, alternator, water pump, and transmissions perform lubrication, oil changes, battery maintenance, tire changes and repairs.
Repaired/replaced electrical components, installed/welded exhaust systems and etc. Relayed information to customers in an intelligible and friendly manner. Listened to customer complaints, and based diagnoses on that information. Maruthi Suzuki Service Ltd, Thiruvananthapuram, Kerala, India Mechanic
Inspect vehicle engine
Inspect mechanical and electrical components
Diagnose issues timely and accurately
Inspect vehicle computer and electronic systems
Conduct regular maintenance work such as replacing fluids, lubricating parts Schedule future maintenance sessions
Advise motorists on good vehicles us
Build relationships with customers
Act as an advisor and give useful advices for car maintenance Bill services
Maintain equipment and tools in good condition
Skills
Workshop Management, Vehicle Maintenance Scheduling, Inventory & Spare Parts Control, Team Supervision, Quality & Safety Compliance, Customer Service, Budget & Cost Control, Reporting & Documentation and Supplier Coordination
Declaration
I hereby respectfully declare that the information provided in this curriculum vitae is true and accurate to the best of my knowledge and belief. I take full responsibility for the authenticity of the details furnished and submit this application with honesty, integrity, and utmost professionalism. VISHNU SREEKALA VASANTHAN
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