Experienced Front Desk & Healthcare Admin Professional
Resume:
BOBBIE SOWARD
OBJECTIVE
Experienced and dependable administrative professional with
decades of experience in front desk and healthcare settings. Brings strong communication, organization, and customer service skills, with a proven ability to handle confidential information, support daily operations, and maintain a calm, professional environment.
CONTACT
*************@*****.***
Minneapolis, MN
55412
EXPERIENCE
LORING ON PARK – FRONT DESK RECEPTIONIST
Aug 2016 – Aug 2025
• Greeted visitors and residents; maintained a professional, welcoming environment
• Managed high call volume and directed inquiries
appropriately
• Maintained visitor logs and handled confidential information
• Provided basic administrative and resident support
• Assisted with emergency response procedures
NORTH MEMORIAL HEALTH CENTER – HEALTH UNIT
COORDINATOR
Mar 1993 – Jun 2016
• Transcribed reports and maintained medical records
• Processed patient insurance and prepared administrative documents
• Scheduled appointments and ordered tests (labs, X-rays)
• Managed office inventory and order equipment needs
• Trained new staff on unit procedures
• Provided customer service to patients and families COOK COUNTY HOSPITAL – HEALTH UNIT COORDINATOR
Jul 1969 – Dec 1992
• Transcribed reports and recorded patient histories
• Processed insurance, ordered supplies, and scheduled appointments
• Managed high call volume and served as unit point of contact
• Handled mail, deliveries, and customer concerns
ABOUT ME
I am a reliable and personable
professional known for my calm
presence, strong work ethic, and
attention to detail. I take pride in
being a welcoming first point of
contact and in supporting daily
operations with care, consistency,
and respect for others.
EDUCATION
CRANE HIGH SCHOOL
Chicago, IL
SEARS CLERICAL SCHOOL
Chicago, IL
SKILLS
Customer Service
Front Desk Operations
Confidential Records
Scheduling
Medical/Office Administration
Data Entry
• Trained new employees on office procedures Communication Organization
Contact this candidate