Emerging Computer Scientist - Operations & Quality Assurance

Monisa Nova

+1-281-***-****, ************@*****.***, Pearland, Texas, 77584, linkedin.com/in/monisa-nova SUMMARY OF QUALIFICATIONS (“Professional Profile”) Computer Science student (GPA 3.8) with hands-on experience in operations, inspections, inventory tracking, and safety-focused workflows. Proven ability to follow procedures, maintain accurate records, and support customer-facing, regulated environments. Skilled in Microsoft Office and Google Workspace for documentation and process support. Highly motivated to learn EV systems, service procedures, and technical skills in an on-site service center. CORE COMPETENCIES

o Safety & Procedure

Compliance

o Vehicle Inspection &

Quality Checks

o Team

Collaboration

o Technical Documentation

o Inventory & Parts

Tracking

o Quality Control & Accuracy o Customer

Communication

o Microsoft Office & Google

Workspace

PROFESSIONAL EXPERIENCE (“Work” - “Relevant” - “Research” ) January 2023 – May 2023 Financial Accountant (Part-Time)

Shell Gas Station, Pearland, Texas

Inspected, verified, and reconciled financial records to ensure accuracy, compliance, and operational reliability in a high- volume environment.

Operated computer systems and Excel tools to document time, expenses, and inventory-related transactions with zero data discrepancies.

Followed established procedures and safety standards while handling sensitive financial documentation. Communicated clearly with internal teams to resolve discrepancies, ensuring smooth operations and timely reporting. Supported daily operations by maintaining organized records, improving workflow efficiency and audit readiness. Gas Station Operations Associate (Part-Time) May 2023 – Present Shell Gas Station, Pearland, Texas

Inspected fuel pumps, payment terminals, and station equipment to ensure safe operation and compliance with company procedures.

Performed routine checks and basic troubleshooting of equipment issues, escalating concerns to management to prevent service disruptions.

Maintained accurate records of inventory, sales, and shift activity using computer-based systems and Excel. Assisted customers in a fast-paced, customer-facing environment, resolving issues clearly and professionally. Followed safety-first practices when handling cash, equipment, and station operations, contributing to a clean and organized worksite.

TECHNICAL SKILLS / CERTIFICATIONS / VOLUNTEER

Computer Skills: Microsoft Office (Word, Excel, PowerPoint, Outlook), Google Workspace (Docs, Sheets, Drive), POS Systems Technical Skills: Vehicle & Equipment Inspection Support, Safety-First Operational Procedures, Preventive Maintenance Documentation, Inventory & Parts Tracking, Tool & Supply Handling, Work Order & Time Recording, Basic Mechanical & Equipment Troubleshooting

Systems & Technologies: SAP ERP, Tableau, Python, SQL, HTML, CSS Certifications: Valid Texas Driver’s License

Language Skills: English (Fluent), Bengali (Bilingual)

• Member, National Society of Leadership and Success (NSLS) — 2023–Present Completed leadership development programs and professional training focused on accountability, goal execution, and performance standards.

• Member, CougarCS (Computer Science Organization), University of Houston — 2023–Present Participated in technical workshops, peer learning sessions, and hands-on activities related to programming and systems fundamentals.

• Class Mentor (Leadership Role), Code the Dream — 2023 through structured lessons and guided technical exercises. Supported troubleshooting, progress tracking, and completion of hands-on assignments. Mentored students in introductory programming (HTML, CSS, JavaScript) through structured lessons and guided EDUCATION

Bachelor of Science in Computer Science, 3.8 GPA

University of Houston- Houston, Texas

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