ELIZABETH KNUCKLES
Bellevue, OH *****
**********@*****.***
Organized Administrative Assistant with 25+ years experience responsible for the overall daily operations including Accounts Payable, Accounts Receivable and customer service. Work Experience
LPN (Licensed Practical Nurse)
Contract-Willard, OH
June 2024 to October 2024
Cared for my brother. He had cancer and the treatment caused brain bleeds. I cared for home until his death
LPN (Licensed Practical Nurse)
Courtyard @ Tiffin-Tiffin, OH
July 2022 to June 2024
Past medications to residents, direct care, treatment of wounds, Charting daily, ordering medication and supplies.
LPN
Community Health Services-Fremont OH
April 2016 to October 2022
Referrals to specialists for 4 years
Performed patient triage, updating patient information and verifying EMR record. Performed necessary testing including covid, urine, and strep. Vaccinated adults and children.
Assisted with wound care and explained to patient daily treatment at home. Assisted provider, as needed.
Executive Administrative Assistant
Envases Unican-Fremont OH
March 2015 to July 2015
Managed CEO calendar
Arranged travel accommodation’s for CEO and Head Sales Manager Prepared meeting rooms, including purchasing all supplies needed Prepared daily meeting spreadsheets Checked inventory on factory floor Answered calls for CEO Assisted Assistant Sales Manager with data entry SAP LPN
Willows of Bellevue-Bellevue OH
May 2013 to July 2015
Direct patient care, including wound care, diabetic testing and injections and any other necessary testing. Medication administration
Shift charting
Handled any orders made by provider Intake of new patients Patient assessments daily, including skin check, vitals Hospice care, as needed Patient love and understanding
LPN
Elmwood at the Springs Green Springs-OH
December 2011 to June 2012
Direct patient care Tube feedings Administer medications Respiratory treatments Charting
Receiving medications Wound care
Charge nurse on shift
Office Manager
Bellevue Animal Hospital-Bellevue OH
April 2010 to April 2011
Accounts receivable Accounts payable
Payroll and all related taxes Monthly Veterinarian payroll Federal and state taxes Monthly reports
Administrative Assistant
Winke’s Boat Storage and Marina Port-Clinton, OH
August 1994 to December 2009
Accounts Receivable
Accounts Payable
Payroll and all related taxes Federal and state taxes Assisting owners in any manner needed
Scheduled launches/lifts
Customer relations
Answered calls
Marketing
Prepared paperwork for abandoned boats for title
Paid owners bills while in Florida every year
Prepared reports for end-of-year to send to accountants Collections
Monthly statements
Any correspondence needed
Administrative Assistant
Kentucky Highlands Museum-Ashland, KY
August 1991 to August 1994
Accounts Receivable Accounts Payable
Payroll and all related taxes Assisted in grant proposals Answered phones Membership drives
Prepared menu for museum related functions Scheduled Docents Ordered merchandise for gift shop Directed staff
Assisted Director as requested
Head Cashier
Harts Department Store-Big Bear Bellevue OH
June 1986 to April 1991
Daily balance of safe
Investigating any errors to balance Completed daily and monthly reports Responsible for service desk employees and cashiers; scheduling for sufficient coverage Conducted customer service classes for new hires
Assisted in hiring process
Responsible for end-of-year reporting to Home Office and Regional Management Opened and closed store as scheduled Assisted Department Heads Customer Service Cashier
Cooks Department Store-Bellevue OH
March 1984 to November 1986
Cashier duties Customer service Balance registers Assist Departments Data Entry
Medical Datamation-Bellevue OH
January 1978 to July 1979
Input information given by college students
Went to Quality Control = responsible for assuring information was correct Education
Sandusky Career Center - Sandusky OH
January 2008 to December 2008
Bellevue Schools High school - Bellevue OH
September 1972 to September 1972
Skills
• Accounts Receivable/Payable
• Payroll
• 10+ years Retail office
• 7 years
• Accounts payable
• Microsoft Excel
• Microsoft Office
• Accounts receivable
• Microsoft Word
• Accounting software
Certifications and Licenses
LPN
Assessments
Administrative assistant/receptionist — Proficient November 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Retail customer service — Proficient
June 2023
Responding to customer situations in a retail setting Full results: Proficient
Office manager — Proficient
January 2023
Scheduling and budgeting
Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
November 2022
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Written communication — Proficient
November 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Managing accounts in QuickBooks — Proficient
November 2022
Using QuickBooks software to manage business financials Full results: Proficient
Analyzing data — Completed
March 2023
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Completed
Customer focus & orientation — Proficient
November 2022
Responding to customer situations with sensitivity Full results: Proficient
Medical receptionist skills — Proficient
February 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Customer service — Proficient
November 2022
Identifying and resolving common customer issues
Full results: Proficient
Patient-focused care — Proficient
November 2022
Responding to patient concerns with sensitivity
Full results: Proficient
Recruiting — Proficient
March 2023
Managing the candidate sourcing and selection process Full results: Proficient
Attention to detail — Proficient
November 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
General manager (hospitality) — Proficient
March 2023
Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
Bookkeeping — Proficient
November 2022
Calculating and determining the accuracy of financial data Full results: Proficient
Work style: Reliability — Proficient
November 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Principles of accounting — Proficient
December 2022
Preparing financial records according to federal policies Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.