Versatile Customer Service Professional with Sales Focus
Resume:
Alex Paige
*************@*****.***
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Profile
Dependable, multi-faceted worker excellent in providing efficient, high quality customer service to consumers in a variety of settings. Adaptable professional with over 5 years of expertise in fast paced environments, sales, and customer care. Highly passionate about travel. ㅡ
Experience
Iron Rooster - Hunt Valley / Server
JUL 2024 - JUN 2025
● One of the highest selling servers, with consistent sales of over
$1,500 per shift
● Conducted regular check-ups on guests to see if they are satisfied and also fulfill their subsequent requests
● Ability to build rapport with customers and encourage repeat business
● Capitalized on each opportunity to upsell customer BJ’s Restaurant and Brewhouse -Frederick, MD /
Host/Take-Out/Food Runner
MAR 2024 - JUL 2024
● Prepared seat arrangements and organized reservations to ensure guest satisfaction.
● Maintained high standards of customer service during busy operations
● Fulfilled orders with care to optimize take-out dining experience.
● Coordinated food delivery efficiently and adequately with chefs, bartenders, and other staff as a team
● Trained 2+ people in various positions.
Rover - Frederick, MD / Pet Sitter
SEP 2023 - JUN 2024
● Worked as a self-employed independent contractor
● Walked, watched, and cared for many animals at the same time.
● Keep pet owners up to date on everything occurring in their home and with their pet.
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Education
Frederick Community College / Psychology
SEP 2022 - MAY 2024
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Skills
● Attention to detail and proactive anticipation of needs
● Customer service excellence
● Strong sale and retention skills
● Policy and procedure adherence
● Self-motivated
● Incredible interpersonal communication
● Itinerary planning
● Excellent time management
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