Logistics & Administrative Expert - Remote-ready, 40+ yrs
Resume:
MARC M. GUTTMAN
Denver, CO
Email: ************@*****.***
Position Goals:
A from home position with about 10-20 hours per week.
Professional Summary
Seasoned logistics and administrative professional with 40+ years of diverse experience in customer support, government operations, and transportation management. Proven ability to handle complex inquiries, manage remote workflows, and ensure seamless communication across teams. Adept at multitasking, training personnel, and maintaining high standards in fast-paced, high-stakes environments. Tech-savvy, service-oriented, and committed to delivering exceptional customer experiences remotely.
Core Competencies
Customer Service & Support (Remote & On-Site)
Emergency Management/On-Scene Incident Command
Administrative Coordination & Scheduling
Problem Resolution & Conflict Management
Logistics & Supply Chain Operations
Military & Civilian Leadership Experience
Government & Veteran Affairs Procedures
CRM Software MS Office TRAX SABRE FTWeb
Professional Experience
Department of Veterans Affairs – Denver, CO
Administrative Assistant / Document Processing Clerk
2016 – 2025
Processed payroll and timesheets for division staff, managed government card transactions, and coordinated employee training programs.
Supported veteran claims documentation and directed incoming correspondence to appropriate departments.
Maintained sensitive employee data, ensuring confidentiality and accuracy.
Frontier Airlines – Denver International Airport
Ramp Service Coordinator – Tower Operations/Baggage Planning
2011 – 2016
Supervised and executed ramp logistics including baggage handling, load management, and operations planning.
Managed communications and coordination within tower operations to ensure timely service.
Mentored staff, improved workflow, and enhanced on-time performance.
Logistics Management Solutions, Inc / Navis Pack & Ship – Denver, CO
President/CEO
1998 – 2011
Founded and led a full-service logistics and fulfillment business.
Managed customer relationships, quotes, claims, and multi-channel support functions.
Directed warehousing, shipping, and customer follow-up to maintain service quality.
United States Air Force (Active, Reserve & National Guard)
Various Command & Logistics Roles
1967 – 2007
Held multiple senior leadership roles including Logistics Commander and Public Affairs Director.
Emergency Manager/On Scene Incident Commander
Managed large teams, sensitive materials (HAZMAT), and base operations, including active combat zones.
Developed training programs and instituted "Total Quality Leadership" initiatives.
Education
BS – Business Management (Logistics Emphasis)
Associate Degree – Transportation & Physical Distribution
Master’s Degree (80% complete) – Supply Chain Management
Certifications & Training
HAZMAT, Incident Command, First Responder – USAF
MSDS Certified
CRM Tools & Remote Work Platforms (e.g., Outlook, MS Teams, Word, Excel, Power Point, OneNote.
Contact this candidate