Janice Brown
Balch Springs, TX
**************@*****.***
Objective
Care Attendant Specialist with 6 years of experience in a hospitality environment-expert knowledge of working well with patients/clients and interested into pursuing a career in the Healthcare-industry Qualifications
Microsoft Office, Word, Outlook
Warehouse and Environmental Services
10- Key Data Entry/Filing/Type 30 Wpm
Call Center-Excellent Communication Skills
Financial Banking- Accounts, Credit Cards,
Clerical/Office- Fax/Copy Machines, Phone,
Nutrition/ Food/ Dietary Aide/Caregiver
Kelly Services Customer Service Rep
April 2015-Oct 2020 Dallas, TX
Scheduling appointments for clients, answering phone calls and transferring calls to appropriate departments- collecting utility bills, filing, updating accounts assisting with copies, processing orders, receiving documents via fax and other call center essential duties.
CC Young Retirement Center Housekeeping
February 2014- Mar 2015 Dallas, Texas
Accepts direction and follows through with protocol, work closely with resident and home management to ensure a cleaned home environment, ensure needs and safety of patients. Responsible for maintaining residents home, change linen, clean showers, and assist with patients’ needs. Scenario Adult Care Care Attendant
September 2013- January 2014 Dallas, Texas
Maintained patient stability by checking vital signs and weight; testing urine; record intake and output information- Provide patient comfort by utilizing resources and materials; transporting patients; answering patients' callers’ inquiries and requests; reporting observations of the patient to nursing supervisor. Education
Wilmer Hutchins High School – Dallas, TX
Aug 1982– May 1986
Everest College- Criminal Justice (Some College)
Jan 2014- June 2015